Certified Health Coach - Remote at Sharecare Little Rock, AR

Job Summary

Certified Health Coach - Remote job at Sharecare. Little Rock, AR.

Start Date

Monday, June 9th, 2025

Shift

Monday – Friday: must be open to any shift between 10:30am – 8pm CST. It is required to work every fourth Saturday from 8:00am – 4:30pm CST.

Training

Training duration: 6 weeks from 8am – 4:30pm CST. Due to the structured training schedule, new hires are unable to miss any days of training.

Compensation

Hourly rate: $21.50 or $25 including certification through NBC‑HWC or CHES.

Essential Job Functions

• Participate in telephonic calls: engagement (inbound/outbound), coaching (inbound/outbound), and chase (outbound).
• Coordinate delivery of services and care with other members of a multi-disciplinary care team.
• Support operational aspects of the assigned area to meet the organization’s customer requirements.
• Adhere to a schedule and caseload to support success and connectivity of member interaction.
• Participate in daily and monthly meetings for updates and to present findings and insights.
• Note and track members’ progress and efficacy of program.

Specific Skills / Attributes

• Effective interpersonal and communication skills.
• Ability to understand directions and communicate/respond to inquiries.
• Enthusiastically inspire members to change behaviors.
• Ability to learn coaching effectively using motivational interviewing.
• Flexibility to work any shift and availability for rotating Saturdays.

Qualifications

• Bachelor’s degree in a health‑related field required (e.g., Psychology, Nutrition, Exercise Science, etc.).
• 2+ years prior health coaching experience may substitute for a degree.
• 1–2 years of related experience required; experience in a customer service role preferred.
• Experience with benchmarks and contact center metrics preferred, including adherence to schedule.
• Proficiency in computer data entry and Microsoft Office.
• Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data for extended periods of time.
• Knowledge and ability to quickly learn information around lifestyle related topics such as smoking cessation, weight management, nutrition, exercise, stress reduction, and sleep.
• Ability to work independently and prioritize a moderate workload with minimal supervision.
• Adaptability to schedule changes as needed.
• Ability to multitask with members and operationally with managers and support staff.
• Hard‑wired internet connection is necessary as WIFI is not permitted.

Equal Employment Opportunity

Sharecare and its subsidiaries are Equal Opportunity Employers and E‑Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other non‑merit factor.