Client Account Executive

Account Executive

The Account Executive serves as the primary execution lead for assigned service campaigns and communication channels. This role is responsible for end-to-end campaign management, ensuring seamless coordination across cross-functional teams, adherence to timelines, and delivery of high-quality, compliant marketing communications.

Responsibilities:

• Campaign Execution & Project Management:
• Serve as the primary point of execution for Client Services on all assigned campaigns and channels
• Manage end-to-end campaign workflow, including intake, scheduling, data/file processing, proofing, approvals, and deployment
• Track project progress and proactively identify and mitigate risks to timelines or deliverables
• Client Management:
• Act as a day-to-day client contact for campaign execution, providing updates, timelines, and status reports
• Coordinate with clients to determine data/file delivery dates and campaign requirements
• Obtain and manage client approvals for creative, counts, and final deliverables
• Partner with clients to align on campaign expectations, timelines, and changes throughout execution
• Cross-Functional Coordination:
• Lead kickoff meetings with internal teams (Creative, Data, Analytics, Digital, Lettershop, Call Center, etc.)
• Coordinate closely with cross-functional partners to ensure readiness for each stage of campaign execution
• Facilitate clear communication across teams to ensure alignment on priorities, timing, and deliverables
• Data, Creative & Quality Control:
• Write and/or review data specification documents to ensure accuracy and alignment with campaign strategy
• Develop creative briefs and manage revisions based on client and internal feedback
• Perform quality control (QC) on data files, print proofs, and email proofs to ensure accuracy, compliance, and brand alignment
• Investigate and resolve QC issues, working with appropriate teams to implement timely solutions
• Review and understand campaign audience logic, targeting criteria, and suppression rules

Qualifications:

• Key Skills & Qualifications:
• Strong project management and organizational skills with the ability to manage multiple campaigns simultaneously
• Excellent communication and client management skills
• Detail-oriented with strong quality control and problem-solving capabilities
• Experience working with cross-functional teams in a fast-paced marketing or agency environment

Compensation Range: USD $50,065.00 - USD $63,200.00/Annually.