Residential Counselor

Residential Counselor

Make a real difference in the lives of youth! Plummer's Community Treatment Residential and Youth and Young Adult Group Residence Program is seeking compassionate Residential Counselors to join our team. In this role, you'll supervise and engage residents, support their treatment goals, and help create a safe, nurturing environment.

Available shifts:

• Friday, Saturday, Sunday, Monday 11pm-7am
• Friday, Saturday, Sunday, Monday 7am-3pm

Why You'll Love This Role:

• Work directly with youth and families using strength-based, trauma-informed approaches
• Be part of a collaborative, mission-driven team
• Participate in meaningful work that has a tangible impact on residents' lives
• Full-time position with medical and dental benefits

What You'll Do:

• Provide direct supervision and guidance for residents
• Engage youth through the Collaborative Problem Solving (CPS) Model and Therapeutic Crisis Intervention (TCI)
• Support daily life skills, meals, chores, transportation, and activities
• Document progress and communicate with the treatment team
• Attend trainings, meetings, and professional development opportunities

What We're Looking For:

• Strong interpersonal, communication, and teamwork skills
• Professional boundaries and sound judgment
• Ability to thrive in a fast-paced, dynamic environment
• Bachelor's degree preferred, experience with youth a plus

Requirements:

• Valid Massachusetts driver's license and acceptable driving history
• Ability to ascend/descend stairs, bend, reach, and lift up to 75 pounds
• Visual and hearing acuity to perform essential job functions

Core Competencies:

• Communication: Clear, timely, and professional communication
• Conflict Management: Resolves conflicts constructively while maintaining confidentiality
• Initiative: Proactive, engaged, and creative in supporting residents and the program
• Self-Awareness & Development: Open to feedback and committed to professional growth
• Teamwork: Collaborates effectively to achieve team objectives
• Quality Management: Strives for accuracy, thoroughness, and continuous improvement

Why Join Us?

• 100% Employer Provided Medical Insurance
• 100% Employer Provided Dental Insurance
• Generous Employer Contribution toward Medical Deductible
• 403(b) retirement plan
• Paid time off
• Training & development opportunities
• Wellness resources
• A mission-driven culture where every youth deserves a family

This is more than a job — it's a chance to transform lives by helping youth stay home, go home or find home!

Join us at Plummer and make a meaningful difference every day.

Compensation: $22.50 - $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Plummer's mission is to set a standard of excellence that improves outcomes for young people in or at risk of entering state care by deeply engaging youth, families, and the systems that impact them to develop permanent family relationships, skills, and community connections. We envision a world in which every young person has a family unconditionally committed to nurture, protect, and guide them to successful adulthood.