Personal Lines Customer Service Representative

$50k - $65k

The Jonus Group

Job Description

Personal Lines Customer Service Representative
Job Summary

Seeking a dedicated and experienced Personal Lines Customer Service Representative to join a growing team. This role is an integral part of a Personal Lines department, which consists of three teams: Sales, Quoting Specialists, and Customer Service Representatives. The ideal candidate will have a strong background in insurance servicing, a proactive approach to client management, and a passion for delivering exceptional customer service.
Compensation Package

Salary Range : $50,000 - $65,000 annually
Incentives : 20% commission on any account rounding and new business brought into the agency
Benefits : Comprehensive medical, dental, and vision insurance
Professional Development : Access to a dedicated Learning and Development department for career growth and advancement

Responsibilities

Handle all aspects of policy servicing, including policy changes, endorsements, and renewals
Provide exceptional customer service to a portfolio of approximately 6,000 clients with $20M in premiums
Collaborate with the Sales and Quoting Specialist teams to ensure seamless client experiences
Identify opportunities for account rounding and cross-selling to enhance client coverage
Maintain accurate records and documentation in the agency management system

Qualifications/Requirements

Licenses/Designations : Property & Casualty (P&C) license required
Experience : Minimum of 2 years in a similar role; candidates with experience at NJM are highly preferred
Technical Skills : Familiarity with Epic software is a significant advantage but not mandatory
Work Schedule : Hybrid role with in-office presence required on Tuesday, Wednesday, and Thursday
Soft Skills : Strong communication, organizational, and problem-solving abilities

#LI-CS1

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Personal Lines Customer Service Representative in Laurel, MD vacancy

Personal Lines Insurance Customer Service Representative
...owned, global automotive services organization anchored... ...by treating our customers and each other as we would... ...services; commercial and personal insurance and risk... ...growth targets for all lines of selected business.... ...Interact with Account Representatives and customer service personnel...
Suggested
Full time
Temporary work
Part time
Work experience placement
Work at office
Local area
Flexible hours
Afternoon shift
Holman Inc
Laurel, MD
2 days ago
Sales Coordinator Remote
$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Suggested
Remote work
Work from home
Flexible hours
HMG Careers
Beltsville, MD
2 hours ago
Inside Sales Coordinator
$39.52k - $49.7k
...safety and miscellaneous building material orders to CBSI's customers. This position requires managing effective and professional... ...team and vendors. This position incorporates a customer service representative, inside sales contact, and purchaser. It requires the ability...
Suggested
Contract work
Local area
GMS Inc
Jessup, MD
3 days ago
Office Administrative Assistant Part Time
$25 - $30 per hour
...billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing...
Suggested
Full time
Part time
Work at office
Maryland, MD
23 days ago
Hotel Front Desk Clerk
...Front Desk and ensuring exceptional guest service throughout the guest experience. This... ..., or similar systems preferred. Strong customer service, communication, and problem-... ...during assigned shifts), and Guest Service Representatives Hilton Garden Inn Mount Laurel is an...
Suggested
Work at office
Flexible hours
Shift work
Night shift
Afternoon shift
Blue Sky Hospitality Solutions
Laurel, MD
1 day ago
Retail Customer Service Associate
$18.35 - $24.75 per hour
...consistently delivers a positive customer experience to all customers,... ...solutions. This customer service focused team member is knowledgeable... ...and shipping product lines and can recommend appropriate... ...levels, the salary information represents the job level minimum and the...
Work at office
Local area
Shift work
FedEx
Laurel, MD
5 days ago
Retail Customer Service Associate
$18.35 - $24.75 per hour
...consistently delivers a positive customer experience to all customers,... ...solutions. This customer service focused team member is knowledgeable... ...: (This is a representative list of the general duties the... ...graphics and shipping product lines and can recommend appropriate...
Hourly pay
Minimum wage
Work at office
Local area
Shift work
FedEx Office and Print Services
Laurel, MD
3 days ago
Office Administrator
$26 - $28 per hour
...coordinating with vendors and contractors, and delivering exceptional customer service to residents, board members, and vendors. You will work... ...and professional customer service via phone, email, in person, and through the community website/portal; maintain open and...
Hourly pay
Full time
For contractors
Work at office
Flexible hours
Afternoon shift
FirstService Residential
Laurel, MD
3 days ago
Retail Sales Consultant
$300k
...for promoting the company's products and services and for building relationships with new... ...accounts. The main focus is to help Freshpoint customers succeed while achieving sales and profit... ...to customer personnel. Drive personal vehicle to customer accounts, conventions...
Relocation
Weekend work
Afternoon shift
Sysco
Laurel, MD
3 days ago
Xfinity Retail Sales Consultant
$8k
...remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork,... ..., expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you...
Base plus commission
Full time
Work experience placement
Flexible hours
Afternoon shift
Comcast
Laurel, MD
1 day ago
Retail Sales Consultant
...now to join our award-winning team! Responsibilities for Sales consultant: Develop customized consumer and business technology solutions Provide concierge-level service Master the art of sales Expand your knowledge of mobile technologies Essentials...
Full time
Work experience placement
Remote work
Flexible hours
Wahid, Inc.
Laurel, MD
3 days ago
Office and Accounting Assistant
Job Description Job Description Job Summary We are seeking an Office and Accounting Assistant to join our team. In this role, you will assist the CFO and Office Manager to handle the company’s bills and ensure all invoices are paid in a timely manner and to support...
Work at office
Aerolab Inc
Jessup, MD
4 days ago
Dental Receptionist
$50k - $55k
...privately owned dental practice with a large and supportive team environment. This is not a DSO, and we pride ourselves on delivering a personalized, relationship-driven patient experience. Our practice emphasizes teamwork, long-term growth, and creating a welcoming atmosphere...
Full time
Work at office
Weekend work
2 days per week
Dental Career Services Inc
Laurel, MD
2 days ago
Outside Sales Associate
$70k - $80k
...demonstrations Offer tailored water purification solutions to fit customers' needs and budgets Provide detailed information on product... ...strong relationships with customers and provide exceptional service Consistently meet and exceed sales targets What We Offer:...
Full time
Flexible hours
Rpg Llc
Beltsville, MD
15 hours ago
Customer Experience Admin
$20 per hour
...solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home... ..., and genuinely passionate about providing exceptional service and communication . This position will work out of our...
Hourly pay
Permanent employment
Full time
Window Nation
Fulton, MD
15 hours ago
Medical Office Receptionist
$22.75 per hour
...activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.... ...Requirements: The physical demands described here are representative of those that must be met by an employee to successfully...
Hourly pay
Full time
Temporary work
Work at office
Local area
Remote work
LifeStance Health
Laurel, MD
2 days ago
US - Receptionist / Concierge III
$13.5 per hour
...is a leading provider of professional IT services and staffing to businesses and... ...based on business needs Will be doing in-person interview Main Duties/Must Haves: -... ...stress situations - must have the WOW customer service for this role - previous receptionist...
Permanent employment
Contract work
For contractors
Bank staff
Immediate start
Flexible hours
Shift work
Procom
Laurel, MD
5 days ago
Dental Office Receptionist
$22 per hour
...rapidly expanding office needs a new receptionist/patient coordinator to enhance our administrative department and you may be the person we are looking for! The position entails managing schedule and patient flow, managing phone calls, basic insurance verifications, keeping...
Work at office
Preferred Dental, LLC
Laurel, MD
5 days ago
Dental Office Assistant - Business Assistant
$19 - $27 per hour
...and the patients they serve. Join a 7 person team that thrives on collaboration,... ...Experience working in a fast-paced and customer-centric environment Excellent communication... ...non-clinical administrative support services to more than 3,000 supported doctors across...
Hourly pay
Daily paid
Work at office
Local area
Heartland Dental
Laurel, MD
1 day ago
Dental Office Assistant - Business Assistant
...the patients they serve. Join a 7 person team that thrives on collaboration, communication... ...Experience working in a fast-paced and customer-centric environment Excellent... ...providing non-clinical administrative support services to more than 3,000 supported doctors...
Daily paid
Work at office
Local area
Bartram Family Dental Care
Laurel, MD
5 days ago
Accounting Admin
$21 per hour
Accounting AdminSavage, Maryland, United States$ 21.00 - 21.00 (US Dollar)About the job Accounting AdminWe are seeking a Full-time Accounting Assistant to join our staff. You will be responsible for various accounting functions. The Assistant will receive, process, verify...
Full time
Local area
Roggenart Bakery Bistro & Cafe
Savage, MD
2 days ago
Front Desk Agent
...to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality...
Flexible hours
Night shift
Patels Llc
Laurel, MD
29 days ago
Receptionist
$24.36 per hour
...DESCRIPTION: Opening and closing support service locations, ensuring the lobby is clean... ...their visit and notifying the appropriate person Offering services to guests including,... ...proper procedures to hang and maintain customer posters in all buildings Managing distribution...
Temporary work
Work at office
Immediate start
Monday to Friday
Flexible hours
Afternoon shift
NVT Staffing
Jessup, MD
24 days ago
Receptionist
$16 - $18 per hour
...Title: Receptionist Industry: Senior Living / Home Health Services Location: North Bethesda, MD (Fully On-Site) Assignment Type... ...1 year of experience in administrative support, front desk, or customer service Strong communication and interpersonal skills...
Full time
Contract work
Temporary work
Work at office
Local area
Monday to Friday
Addison Group
Maryland, MD
a month ago
Receptionist / Customer Service
...Job Description Job Description Answering phone calls and providing answers to inquiries, working customer service emails, attending to walk-in customers, signing for package / mail deliveries etc. \nCompany Description International Freight forwarder Company...
Icon Logistics Services Llc
Laurel, MD
24 days ago
Front Desk Agent
$17 - $19 per hour
...and manage the registration process. Take reservations in person, via email, or over the phone, including group bookings. Balance... ...disabilities to perform the essential functions. Strong customer service skills with a guest-focused approach. Physical ability to...
Hourly pay
Flexible hours
Shift work
Comfort Inn Laurel - Fort Meade
Laurel, MD
29 days ago
Sales Development Executive.
$50k - $150k
...engagement across the complete customer journey. The company offers... ...process consulting, with services designed to lower environmental... ...and Direct Mail products line, or list of new and existing... ...mentor less experienced sales representatives to achieve their sales...
Work experience placement
Shift work
R.R. Donnelley
Laurel, MD
2 days ago
Trade Sales Support Coordinator
Are you customer service focused? Do you like having a variety of projects on your plate at once? If so, this position is for you. Pella Mid-Atlantic is hiring for Trade Sales Support. Trade Sales Support is responsible for both in-house functions (ordering, quoting,...
Contract work
Work at office
Pella Mid-Atlantic, Inc.
Beltsville, MD
1 day ago
Inside Sales & Project Coordinator: Deliver Projects Profitably
AggDirect is seeking an Inside Sales & Project Coordinator in Beltsville, MD to own customer projects after the sale and act as the primary day-to-day contact for clients. The role ensures projects are quoted, sourced, documented, scheduled, delivered, and completed profitably...
AggDirect
Beltsville, MD
5 days ago
Receptionist - State Farm Agent Team Member
...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better... ...work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable...
For contractors
Work at office
Immediate start
Monday to Friday
Kash Bulsara - State Farm Agent
Laurel, MD
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Personal Lines Customer Service Representative. Be the first to apply!