Front Desk Agent

$17 - $19 per hour

Comfort Inn Laurel - Fort Meade

Laurel, MD

Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation:
$17 - $19 hourly
Responsibilities:
Operate hotel switchboard, take calls and provide information and transfer calls
Welcome guests warmly, determine their needs, and manage the registration process.
Take reservations in person, via email, or over the phone, including group bookings.
Balance cash at the end of each shift and generate reports for the next shift.
Manage guest check-ins and check-outs appropriately
Qualifications:
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Availability to work flexible schedules, including weekends and holidays.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong customer service skills with a guest-focused approach.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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Vacancy posted 24 days ago

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