Data Analyst

Job Duties The Office of the Children’s Ombudsman (OCO) with the Virginia Office of the Governor seeks a full-time Data Analyst to join our team. The Data Analyst will combine technical skills with an understanding of public policy and social services to support OCO’s mission of investigating complaints and improving Virginia’s Child Welfare System. The OCO’s Case Management Tracking System (CMTS) is an Excel‑driven repository used for quarterly reports and the annual report to the Governor and General Assembly. The Data Analyst will have broad discretion in determining data that supports the mission, how to generate and analyze it, and how to present findings to policymakers and the public. Collect, cleanse, and analyze data from OCO complaints and the OCO’s case management system. Ensure data quality, integrity, and confidentiality. Support policy analysis with statistical findings and recommendations. Collaborate with investigators, policy staff, and leadership to answer research questions and evaluate program effectiveness. Comply with protocols, policies, and procedures established by the Ombudsman. Develop and design graphic reports related to OCO complaint trends, agency performance, and outcomes for children. Other duties as assigned. Additionally, the Data Analyst will participate with the OCO team to recommend policies, procedures, and laws to improve the child welfare system and impact individual cases. The Data Analyst will have the opportunity to: Participate in developing recommendations for the OCO’s annual reports. Assist with special projects related to the mission of the OCO. Serve on external committees and workgroups. Attend workshops, trainings, and conferences related to child welfare. Minimum Qualifications Bachelor’s degree in data analytics, statistics, public administration, social sciences, or related field, or equivalent years of demonstrated experience and knowledge. Working knowledge of child protective services and foster care program operations and policies. Strong analytical, reading comprehension, research, and writing skills. Self‑starter with excellent interpersonal communication and problem‑solving skills. Ability to work collaboratively and independently on multiple tasks. Experience working with the public. Preferred: Experience working in a local department of social services, human services organization, or related agency. Additional Considerations This is an at‑will position appointed by the Governor of Virginia. The selected applicant will need to successfully pass a criminal background check. Limited travel may be required. The position is based in Richmond, Virginia, and some telework will be considered. #J-18808-Ljbffr