UKG Analyst

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Beacon Hill is looking for a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing ServiceNow tickets, and working with HCM and FCM functions. The analyst will be responsible for monitoring and reporting issues, supporting application sustainment activities, assisting with testing and documentation, managing access requests, and helping ensure the stability of UKG integrations. Strong communication skills and the ability to work independently are essential, while advanced troubleshooting and resolution responsibilities will be handled by senior team members. Required Skills: Experience supporting UKG Pro Workforce Management (UKG Pro WFM)Knowledge of Time & Attendance and Scheduling functionality Understanding of HCM and FCM processesExperience monitoring, identifying, and reporting application issuesServiceNow ticket and incident management experienceExperience creating and maintaining knowledge base documentationFamiliarity with UKG integrations and application sustainment activitiesExperience supporting user access requests through SailPoint or similar identity management tools Ability to assist with testing, validation, and change documentationWorking knowledge of Advanced Scheduling and Absence ManagementFamiliarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionalityStrong verbal and written communication skills Ability to work independently and manage assigned tasks with minimal supervisionWillingness to participate in an on-call rotation Desired Skills: UKG Pro WFM Workforce Analytics experience UKG Pro WFM DataHub knowledgeHealthcare Productivity experienceKronos Workforce Central (WFC) experienceREST API knowledgeProWatch experienceSQL skillsJira experienceExperience supporting enterprise workforce management environmentsFamiliarity with release management and assessing application impacts from system upgrades Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you.Beacon Hill. Employing the Future #J-18808-Ljbffr