Operations Manager Auto Detailing

Operations ManagerPristine Steam Wash LLC 817 3rd Street Southwest, Canton, OH, 44707, USAFull-Time | 32–40 Hours Per WeekStarting at $20.00/hour + Tips + Monthly & Quarterly Performance IncentivesPristine Steam Wash is seeking an experienced and dependable Operations Manager to lead the day-to-day operations of our automotive detailing business. This is a hands-on leadership position for someone with professional detailing experience who is ready to manage a team, maintain high quality standards, improve productivity, and help grow the business.Responsibilities:Oversee daily shop and mobile detailing operations.Lead, train, coach, and support automotive detailers.Coordinate daily schedules, workflow, and employee assignments.Monitor employee productivity and job completion times.Perform final quality inspections.Maintain Pristine Steam Wash quality and customer service standards.Professionally resolve escalated customer concerns.Monitor inventory, chemicals, supplies, and equipment.Ensure mobile units are stocked, maintained, and ready for service.Maintain a clean, organized, safe, and productive workplace.Assist with detailing services.Communicate staffing, scheduling, equipment, and operational concerns to ownership.Identify opportunities to improve efficiency, quality, and profitability.Required Qualifications:Professional automotive detailing experience with strong interior & exterior detailing knowledge and detailing equipment & chemicals knowledge.Previous leadership, supervisory, team-lead, or management experience.Strong organizational & problem-solving skills.Ability to train, motivate, and hold employees accountable.Excellent communication and customer service skills.Dependable, punctual, professional, and self-motivated.Valid driver's license with a clean driving record.Ability to perform the physical requirements of automotive detailing.Preferred Experience:Paint correction and machine polishingCeramic coating applicationCarpet and upholstery extractionAdvanced stain and odor removalCompensation & Benefits:Starting pay: $20.00/hour PLUS tipsMonthly & Quarterly Performance Incentive BonusesFull-time schedule averaging 32–40 hours per weekOpportunity for base-pay increases based on demonstrated performance and leadershipProfessional development and advancement opportunitiesPTO available after 90 daysPaid holidays available after 90 days (New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas)We're building a team centered around quality, professionalism, accountability, and growth. This isn't simply another detailing position. It's an opportunity for an experienced detailing professional to lead a team, take ownership of operations, and grow into a key member of our company.If you're ready to take the next step in your career, we encourage you to apply.