Vendor Manager

We have an exciting opportunity for a Vendor Manager that will be responsible for managing the day‑to‑day operations of our Tax Forms and strategic E‑commerce retail support partners. This position will explore, drive, and execute new strategic revenue growth and partnership opportunities. Key Responsibilities Support the day‑to‑day operations of the Tax Forms business, ensuring operational efficiency and execution excellence. Assist with contract management activities, including contract reviews, amendments, updates, and escalation of complex negotiations as needed. Prepare operational reporting, analyze business data, and provide insights to support program optimization and performance improvement initiatives. Partner with the broader E‑commerce organization on key initiatives, cross‑functional projects, and strategic business priorities. Support the day‑to‑day operations of strategic vendors that support our E‑commerce and Retail Operations, ensuring operational efficiency and execution excellence. Support customer issue resolution efforts, ensuring timely escalation and management of high‑impact concerns. Identify and support strategic growth opportunities to enhance business performance and customer experience. Coordinate and facilitate virtual Microsoft Teams meetings, as well as formal onsite Quarterly Business Reviews (QBRs). Ensure all communications, deliverables, and operational activities remain aligned with Sage brand standards and compliance requirements. Required Skills & Experience Strong analytical and problem‑solving capabilities with the ability to interpret data and drive actionable insights. Highly detail‑oriented with strong organizational and execution skills. Customer‑focused mindset with a commitment to delivering a positive client and stakeholder experience. Strong communication and presentation skills, including confidence presenting and facilitating discussions in virtual and in‑person environments. Foundational understanding of Finance processes, including Accounts Payable (AP), Accounts Receivable (AR), and sourcing/procurement practices. Experience managing or supporting projects in a fast‑paced, cross‑functional environment. Ability to think strategically and proactively identify opportunities for improvement and growth. Demonstrated ability to collaborate effectively across teams and build strong working relationships. Experience with SAP and Salesforce is preferred. Experience with Adobe Workfront is a plus. Proficiency with Microsoft Teams and Microsoft Office Suite required. Benefits Competitive salaries that place us in the top 5% of similar‑sized companies. Comprehensive health, dental, and vision coverage. 401(k) retirement match (100% matching up to 4%). 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday). 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date. 5 days paid yearly to volunteer (through Sage Foundation). $5,250 tuition reimbursement per calendar year starting 6 months after hire date. Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually). Library of on‑demand career development options and ongoing training offerings. #J-18808-Ljbffr