Front Desk Office Administrator

Overview

TThe Front Desk Office Administrator is responsible for managing the front office, providing professional reception services, and supporting daily administrative operations to ensure the smooth running of the office. The role serves as the first point of contact for visitors, employees, vendors, and customers while providing administrative support to various departments.

Key Responsibilities

Front Desk Administration

• Greet and welcome visitors, customers, and business partners in a professional manner.
• Manage incoming calls, emails, and general enquiries, directing them to the appropriate personnel.
• Maintain the reception area to ensure it is clean, organized, and presentable at all times.
• Manage visitor registration, access badges, and meeting room bookings.
• Coordinate courier services, mail distribution, and document deliveries.

Office Administration

• Maintain office supplies inventory and coordinate procurement of stationery and office consumables.
• Coordinate office maintenance, pantry supplies, cleaning services, and facility-related matters.
• Maintain filing systems and ensure proper document control and record retention.
• Support travel arrangements, hotel bookings, transportation, and meeting logistics when required.
• Assist in organizing company events, employee engagement activities, and meetings.

Administrative Support

• Prepare correspondence, reports, presentations, and other administrative documents.
• Assist with data entry, filing, photocopying, scanning, and document management.
• Coordinate onboarding administrative arrangements for new employees and visitors.
• Handle purchase requisitions, invoice submissions, and vendor coordination for office-related purchases.
• Perform any other duties assigned by the supervisor or management.

Job Requirements

• Diploma or Bachelor's Degree in Business Administration, Office Management, Human Resources, or related field.
• Minimum 1–3 years of experience in reception, administration, or office support functions.
• Good communication skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking skills with attention to detail.
• Customer-oriented with a pleasant personality and professional appearance.
• Able to work independently as well as collaboratively in a team environment.