Sales Coordinator - Full Time - Hotel Indigo Denver Downtown

Job Close Date: July 4th, 2026 or until filled Pay: $23-25/hr Why us? Located in Denver’s historic Union Station neighborhood, Hotel Indigo Denver Downtown is an upscale hotel with subtle nods to the city’s gold rush roots. Our modern hotel features 180 guest rooms and well-appointed meeting spaces. With direct access to I-25 and the RTD Light Rail to Denver International Airport, Hotel Indigo is centrally located in the heart of Denver’s downtown corridor. We offer urban explorers and modern pioneers an immersive outlet to discover Denver’s wild past and booming future. Come be a part of the story at Hotel Indigo! Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Eligible to participate in the Company’s 401(k) program with employer matching Employee assistance program Tuition reimbursement Great discounts on hotels, restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed. Coordinate all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer. Effectively communicate with various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations. Maintain well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. Develop strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. Work with sales personnel to achieve required sales team goals. Have current knowledge of hotel rates, strategies, discounts and promotions. Assist with completing any required sales reports. Develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area. Assist hotel with implementing hotel specific selling strategies. Promptly, the same day or by 10am the next business day, follow-up on all customers’ needs and inquiries in an efficient and expedient manner. Represent themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. Exhibit a positive and involved team attitude to all hotel departments and maintain open communication with all co-workers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times. Create monthly social hour calendar with the Director of Sales. Assist the Sales department with monthly luncheons, client events, etc. Conduct walk-in tours. Create gift bags for guest traces, VIP’s, Hug’s, etc. Keep supplies stocked and on hand. Work with EBC on all group turnover and proper execution of the groups. Qualifications Education/Formal Training High school diploma or vocational secretarial. Experience Previous sales, hospitality, and secretarial experience preferred. Knowledge/Skills Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. Alphabetizing, grammar and punctuation skills. Standard business letter formats. Strong editing skills. Physical Demands Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person. Able to read contracts and letters. Able to use computers. Excellent attention to detail and multitasking skills. Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment EOE Protected Veterans/Disability #J-18808-Ljbffr Sage Restaurant Group