Payments Advisor

Location:1211 SW Fifth Avenue, Portland OregonJob SummaryPayment Advisors work with industry specific companies with the goal of driving efficiencies in the payments process and will thoroughly understand the issues confronting clients or prospects, and recommend solutions based on industry knowledge and Key's product set. By partnering with KeyBank Relationship Managers, who currently manage the banking relationships with our clients, Payment Advisors will serve as the client's trusted advisor for payment solutions to develop, manage and retain profitable client relationships and deliver subject matter expertise to client and prospects. They will also be accountable for and contribute to the team's overall portfolio growth.ResponsibilitiesDevelop a strong understanding of the industry’s payment process, the regulatory environment and the key drivers impacting the clients.Build and maintain collaborative relationships with the Relationship Managers at Key to acquire, expand and retain business clients who have treasury management needs. Partner with Relationship Managers in performing strategic dialogs to turn prospects into clients.Effectively identify client needs and provide solutions, and participate in various aspects of client management, in-person client calling, and relationship reviews for clients.Manage portfolio to deepen existing relationships through proactive identification of integrated solutions to unmet client needs. Partner with Relationship Manager's in identifying opportunities for clients and prospects. Learn how to build and maintain strong networks with Centers of Influence (COI's).Working with Sales Analyst, effectively prepare sales presentations, relationship reviews, business process reviews providing comprehensive recommendations based on client cash management needs.Record accurate, relevant, and current status of sales opportunities and activities in Salesforce.Act with a sense of urgency to respond to client and partner requests.Leverage implementation and client management teams, ensuring superior on-boarding and excellent client experience. Accountable for appropriate documentation executionPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.Education QualificationsBachelor's Degree degree in Business (Accounting, Finance, Economics) or Technical Sciences (Computer Science, Engineer, Physics) (preferred) Experience Qualifications3+ years experience in business, finance, technology, or relevant fields (required) 1-3 years payments/treasury or cash management experience (preferred) Tactical SkillsFinancial acumen including the ability to read and understand income statementsBasic ability to map payment products and functionality to the working capital cycle and revenue cycle to provide consultative solutions to clientsEntry level of consultative and strategic solution selling skills and deliver products and services by defining needs and consequent solution value propositionBasic knowledge and understanding of principles and practices associated with analysis of business operations and understanding of how the healthcare payments process, claims payment, revenue cycle and finance departments workKnowledge and understanding of financial concepts, payment processing, commercial banking operations and supply chain management is an advantageAbility to grasp complex businesses and understand processesExcellent critical thinking and problem-solving abilityProven track record of in client-facing rolesExcellent organization and communication skills (verbal and written)Self-motivated and ability to participate effectively in a highly collaborative work teamCore CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.TravelRoutine and frequent travel to include overnight stay.COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 12/18/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io.#LI-HybridSummaryLocation: Portland, ORType: Full time