Diesel Service Writer

We are seeking a highly organized and customer-focused Service Writer to join our diesel repair facility in Bakersfield, CA. As the face of our service department, you will serve as the primary liaison between our customers and our skilled diesel technicians. The ideal candidate will have great communication skills, a solid understanding of diesel trucks or heavy equipment, and the ability to thrive in a fast-paced environment.

salary: $25 - $27 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Greet customers, listen to vehicle/equipment issues, and accurately document concerns.

• Generate precise repair orders, provide cost estimates, and schedule service appointments.

• Act as the liaison between customers and technicians, providing proactive updates on repair status, delays, and maintenance recommendations.

• Prioritize work orders and dispatch tasks to diesel technicians to maximize shop efficiency.

• Source necessary parts, process warranties, finalize invoices, and clearly explain completed work and charges to customers.

• Maintain detailed and organized records of service histories and customer interactions.

Qualifications & Requirements:

• Previous experience as a Service Writer, Service Advisor, or in a similar automotive customer service role.

• Knowledge of diesel engines, heavy-duty trucks, or commercial equipment is highly preferred.

• Exceptional customer service, active listening, and communication skills.

• Computer literacy with the ability to quickly navigate shop management and invoicing software.

• High level of organization and the ability to multitask in a fast-paced shop environment.

• High school diploma or equivalent.

To Apply: Please email your resume directly to: View email address on randstadusa.com


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The essential functions of this role include:

• wearing steel toe shoes
• working in a non-temperature controlled environment
• standing for 7 hours at one time

Skills

• Typing Skills
• Client Service
• Telephone Etiquette

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.