Certified Medical Assistant

Medical AssistantAssists in providing quality care for the patient population seen in the physician office. Performs all essential and secondary functions.Essential Functions / Major Responsibilities:Records patient vitals and chief complaints.Responsible for accurate charting of each patient chart.Completes Electronic Health Record duties to include chart completion, buckets, and reporting.Triage patients and assist provider with patient care.Obtains, labels and documents specimens.Perform EKGs, urine drug screens, SVN, and cerumen removal.Administers vaccines, injections, and medications according to physician order and direction.Performs venipuncture and point of care testingPerforms point of care quality testingSets ups and maintains sterile field.Assists providers with procedures.Relays instructions to patients based on provider specificationsMaintains infections control and standard precautions.Conducts and documents quality control measures.Creates new patient charts.Documents in real time, under the direction of the provider, in patient's charts (scribe).Provides phone coverage, reviews messages and returns calls when needed.Cleans rooms, work stations, and equipment as directed in policy and proceduresOrder, stock and maintain medical supplies.Educates and trains patients to include training on home monitors or equipment.Submit requests for authorizations, referrals, and Rx refills as directed by the provider.Relays information via phone to patients related to (but not limited to) follow up testing and procedure results, and instructions.Displays proper etiquette and mannerisms that reflect the SHINE Behavior standards.Promotes the Patient Safety Standards as a core value of the organization.Secondary Functions:Covers the front office duties; schedules appointments; orders supplies.Participates in departmental and hospitalwide informational meetings and inservices, including staff meetings, hospitalwide forums, and seminars.Reviews department and hospitalwide policies and procedures annually.All other duties as assigned.Additional / Seasonal Responsibilities:NoneJob Scope:This job involves:Recurring work situations with occasional variations from the norm.A moderate level of complexity.Typical operation from established and well-known procedures.Performance of duties under moderate direction.Supervisory Responsibility:None.Interpersonal Contacts:Contacts:Are normally made with others both inside and outside the clinic.Are made with own department as well as other departments or locations.Frequently contain confidential/sensitive information necessitating discretion at all times.Are made via telephone, e-mail, and face-to-face interaction.Are usually with patients and staff.Specific Job Skills & Mental Activities:This position requires operational knowledge of all equipment in most physician practice offices, including: computer, printer, scanner, fax, copy machine, phone systems, credit card terminal, and EKG machine, point of care equipment, spirometry, autoclave, centrifuge, venipuncture equipment, and EHR programs specific to physician practices. This employee must be service oriented and have excellent customer service skills, computer skills, telephone etiquette, organizational skills, multitasking skills, professional interpersonal skills, time management skills and the ability to prioritize work, and.Must be able to read, write, speak, and understand English.Education and/or Experience:Level I:Medical Assistant formal education or training (preferred)Certification (NCCT) as a Certified OR Registered Medical Assistant or higher (LPN, RN) (required)Basic computer skills (required).IV or phlebotomy experience (preferred).CPR/BLS (required within 30 days of hire)Maintenance of CPR and MA Certification (required throughout employment)Able to schedule patient appointmentsAble to accurately take and document all vitalsAble to take and document a patient personal and family historyMedical Assistant ResidentBasic computer skills (required).Two years experience in a health-care field (preferred).IV or phlebotomy experience (preferred).CPR/BLS (required within 30 days of hire)NCCT Medical Assistant Certification (required within 90 days of hire)Level II:All Skills aboveOne year experience in a health-care field.Assist providers with proceduresRefill medications per provider guidelinesUnderstand medication classificationsArrange for hospital/SNF/ surgical admissions, proceduresObtain authorizations for procedures and medicationsPrepare patient communication (Letters, phones notes, etc.)Reconcile medications/alert to possible interactionsUnderstand lab results-know when to report STAT/Urgent results to providerMedical Assistant is able to conduct the following tests:EKGPOCT testing (INR, HcG, H&H, Rapid Strep, Rapid Flu, etc.)Administer all types of injectionsLevel III:All Skills aboveTwo years' experience in a health-care field.Manage COASIIS accountsPhlebotomy is part of daily dutiesScribe/document for providers as neededCross train to other departmentsIndependently perform testing on patients (SIBO, etc.) PROVIDER MUST BE ON SITEPhysical Demands & Job Conditions:Heavy. Exert up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Worker is exposed to contact with chemicals and contact with infectious fluids.Physical motions include finger dexterity, standing, walking, stooping, crawling, talking, reaching, feeling, sitting, bending, kneeling, climbing, grasping, listening/hearing, handling, lifting up to 50-100 pounds, and repetitive motions of the hands, wrists, and feet.This is considered a safety sensitive position.OSHA Exposure Category:OSHA Exposure Category 1 Involves exposure to blood, body fluids, or tissues.Qualifications:Licenses & Certifications:BLS CPR AED RequiredCMA Cert Medical AsstEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.