Critical Facilities Manager

Job Description

Job Description

Job Title Critical Facilities Manager

Department Critical Facilities & Wireless Network Engineering

Location US Virgin Islands — St. Thomas (primary) | St. John | St. Croix

Reports To Chief Technology Officer (CTO)

JOB SUMMARY

The Critical Facilities Manager is a senior-level, hands-on leadership role responsible for the operational integrity, resilience, and compliance of all backup power and electrical infrastructure across OCVI — covering the HFC network, wireless cell sites, and Central Office facilities across St. Thomas, St. John, and St. Croix. This role requires advanced electrical licensure, power systems engineering expertise, tower and field operational capability, and field-level management authority. The position leads BAU maintenance, CAPEX deployments, and disaster remediation across the company's critical facilities portfolio.

The USVI operating environment demands hands-on expertise under daily WAPA load shedding, tropical climate conditions, saltwater corrosion, hurricane risk, and inter-island logistics. This role also serves as the company's authority on OSHA electrical compliance, generator and battery fleet management, and all critical power systems across the OCVI territory.

QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES

Education

Associate degree or higher in Electrical Engineering Technology, Telecommunications Engineering, or related technical field preferred. OR High school diploma / equivalent with 10+ years as an OSHA Qualified Electrician in commercial, industrial, or telecom environments. Military or federal technical training (NAVFAC, USACE, Seabees, Army Corps) accepted in lieu of degree.

Mandatory Licensure & Certifications

• OSHA Qualified Electrician — active and in good standing

• OSHA 30-Hour Construction Safety & Health (OSHA card)

• NFPA 70 / National Electric Code (NEC) proficiency

• Certified Tower Climber — NATE, TIRAP, or equivalent

• OSHA Permit-Required Confined Space Entry • NAVFAC/USACE Construction Quality Management (CQM) — preferred

• NFPA 70E — Electrical Safety in the Workplace — preferred

• Medium Voltage Cable Installation, Splicing & Terminating — preferred

• Generator/UPS vendor certs (Caterpillar, Cummins, Generac, Eaton) — plus

• BICSI RCDD, OSP, or Data Center Design credentials — plus

Technical Requirements — Electrical & Power (Heavy Emphasis)

• Medium voltage (MV) systems — cable installation, splicing & terminating (5kV–35kV)

• Low voltage — panel work, load calculations, service entrance, distribution, conduit

• Backup power systems: diesel/propane generators, UPS, ATS, SPD, rectifiers, DC plants

• Battery technologies: wet cell, VRLA, LiFePO4, BMS

• Fuel Management Systems (FMS) — commissioning, sensor repair, NOC telemetry • Grounding systems — resistance measurement, rod installation, bonding, NEC/FCC compliance

• Generator PM — oil/filter changes, load bank testing, fuel treatment, ATS functional testing

• Electrical schematics, one-line diagrams, load schedules, and as-built drawings

• NFPA 70E — arc flash, electrical hazard assessment, LOTO implementation

• OSHA 29 CFR 1910 & 1926 standards compliance

Technical Requirements — Telecommunications & Safety

• PTP/PTMP Microwave Transmission — construction, commissioning, O&M, path alignment

• HFC network power systems — node power supplies, headend equipment

• Wireless cell site infrastructure — antennas, RRUs, DC power plants

• Fiber optic systems — splicing, termination, OTDR testing, OSP standards

• CO infrastructure — power systems, HVAC, fire suppression, physical plant • OSHA Confined Space Entry (permit-required)

• EM 385-1-1 Safety & Health — 40-hour training preferred

• NAVPAC Construction Safety Hazard Awareness

• Hazmat handling — diesel, propane, wet cell battery acid, USVI/EPA disposal compliance

• Fall protection — tower climbing, aerial lift, elevated work platform safety

DUTIES AND RESPONSIBILITIES

Electrical Systems & Power Infrastructure

• Serve as the primary technical authority for all low, medium, and high voltage electrical systems — cell sites, COs, HFC nodes, and associated facilities.

• Lead grounding system inspection, testing, and remediation. Maintain all sites at or below the 5-ohm compliance threshold.

• Manage medium voltage cable installation, splicing, and terminating across the company's HV/MV footprint.

• Maintain full compliance with NFPA 70, NFPA 70E, OSHA electrical standards, and all applicable USVI and federal codes.

• Conduct load calculations, arc flash assessments, and electrical hazard evaluations. Develop and maintain site-specific electrical safety documentation.

• Serve as the company's OSHA electrical compliance authority — verify all personnel and contractor qualifications before work commencement.

Backup Power Systems — Generators, Batteries & UPS

• Manage all backup power systems: diesel and propane generators, Alpha Gens, UPS, battery plants, ATS, and SPDs across the full OCVI territory.

• Develop and manage a comprehensive PM program for all generators, batteries, ATS, and SPDs — calibrated for active daily-use under WAPA load shedding.

• Manage the Alpha Gen propane refueling program — bi-weekly routing, tank swap logistics, supplier coordination, and consumption tracking.

• Maintain all diesel sites at or above the 96-hour uptime fuel standard. Oversee fuel treatment (biocide/stabilizer) and FMS sensor infrastructure.

• Lead battery lifecycle management — wet cell, VRLA, and lithium systems. Oversee replacement programs and procurement.

• Oversee generator load bank testing (monthly runtime, annual full-load), ATS monthly function testing, and Alpha Gen uptime upgrade program (lithium + smart switching).

Tower, Wireless & Field Operations

• Perform and oversee certified tower climbing — antenna work, equipment installation, cable management, and at-height inspections.

• Oversee wireless cell site power systems — DC plants, rectifiers, battery strings, ATS, and generator interconnect.

• Lead PTP/PTMP microwave transmission construction, commissioning, O&M, path alignment, and fault resolution across the OCVI territory.

• Lead tower site safety assessments and field hazard evaluations. Ensure all at-height work is performed by OSHA-certified personnel.

Field Management, CAPEX & Disaster Response

• Lead day-to-day field execution across St. Thomas, St. John, and St. Croix — directing technicians, maintenance staff, and subcontractors.

• Develop and maintain site-by-site maintenance schedules, deficiency tracking registers, and SLA-compliant documentation across all site types.

• Manage inter-island scheduling and logistics, including ferry coordination for St. John operations.

• Lead field-level CAPEX execution — generator installs, battery replacements, FMS build-outs, MV upgrades, tower installs, and microwave link deployments.

• Manage contractor procurement and oversight — vetting qualifications, OSHA certifications, work quality, and acceptance testing.

• Lead pre-storm preparedness, post-storm damage assessment, emergency power restoration, and inter-island emergency logistics under disaster conditions.

• Maintain Critical Facilities Emergency Response Plans and brief leadership on readiness status before, during, and after significant grid or weather events.

Compliance, Safety & Reporting

• Serve as OSHA compliance authority for all electrical, tower, and construction activities — internal and contractor personnel.

• Maintain OSHA compliance programs covering: electrical (low/MV), tower/fall protection, confined space, hazmat, and general construction safety.

• Manage LOTO program, safety audits, incident tracking, OSHA recordables, and root cause analysis.

• Provide weekly CTO execution dashboards — site status, compliance metrics, fuel/uptime readiness, open deficiencies, and escalations.

• Maintain comprehensive records: equipment inventories, PM logs, grounding test results, fuel data, generator runtimes, and battery replacement records.

PHYSICAL, TRAVEL & OTHER REQUIREMENTS

Physical:

Lift/carry up to 50 lbs. regularly, 75 lbs. with assistance. Climb communication towers — tower climbing certification required. Work in confined spaces, generator rooms, and vaults. Work outdoors in tropical heat, humidity, and post-storm conditions. Full PPE compliance required: safety glasses, hard hat, gloves, steel-toed boots, arc flash PPE, harness, and climbing gear.

Travel:

Regular inter-island travel across St. Thomas, St. John (ferry required), and St. Croix. Off-island travel for training, certification, or procurement may be required. Travel to remote and post-storm-damaged locations is a routine expectation.

Other:

Island and tropical climate experience strongly preferred — USVI, Caribbean, Guam, or similar environments. Ability to work non-standard hours including evenings, weekends, and emergency on-call. Valid driver's license with clean record required. Proficiency with Microsoft Office and mobile devices. Strong written and verbal communication skills across field and leadership audiences. The company retains the right to modify this job description at any time with appropriate notice.