Global SaaS Support Engineer — Troubleshooter
Red Dot Capital Partners
Red Dot Capital Partners in Tel Aviv is seeking a Support Engineer to help support our global B2B SaaS customers. This hands-on role suits someone early in their career who likes debugging real issues and working with Product and Engineering. You will handle tickets, investigate bugs, gather logs, reproduce problems, and communicate clearly with customers in English. The position may involve shifts to cover multiple time zones in a fast-moving startup. #J-18808-Ljbffr Red Dot Capital Partners
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Global SaaS Support Engineer — Troubleshooter in Palo Alto, CA vacancy
- Namely is seeking a Product Support Engineer (L1) for night shifts to support US EST/ PST and Pune-based operations... ...with a customer-centric mindset. You will troubleshoot issues, maintain case SLAs, and collaborate with a global team while ensuring privacy and security...SuggestedNight shift
$124k - $171k
Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually... ...Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you... ...Internal Service Bulletins (ISBs) and troubleshooting guides as requiredCollect process...SuggestedFull time- Tel Aviv • Hybrid Support Engineer We’re looking for a Support Engineer to join our team and help support our global B2B SaaS customers. This is a hands-on technical support role for... ...You’ll be a great fit if you enjoy troubleshooting, communicating clearly with...SuggestedShift work
$124k - $171k
Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually... ...Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you... ...activitiesEquipment SupportPerform troubleshooting of mechanical, electrical,...SuggestedFull time$100k - $136.5k
Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually... ...Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you... ...Internal Service Bulletins (ISBs) and troubleshooting guides as required.Collect process...SuggestedFull timeWork at office- ...Specialist to deliver exceptional internal IT support across hardware, software, and collaboration tools in Palo Alto. You will troubleshoot complex issues, manage devices and user... ...sessions, equipment setup, and supporting global office openings and moves. Strong...Work at office
$124k - $171k
Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually... ...Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you... ...systemic bug or software failures.2. Troubleshoots a variety of complex software...Full time$100k - $180k
...Coast anchor for MongoDB's Global VIP Support, this position acts as the... ...configurations to ongoing daily troubleshooting, event coordination, and... ...); partner with AV Engineering for backstage live support... ...detailPreferredExperience in a high-growth SaaS, technology, or financial...Work at officeLocal areaImmediate startWorldwideFlexible hoursShift workNight shiftWeekend work$116k - $135k
...We are looking for an IT Support Engineerto provide in-office... ...the company’s senior leaders, engineering changes to our client management... ..., and systems access troubleshooting with PC, Mac, and mobile devices... ...16,000—$135,000 USD As a global company, our comprehensive benefits...Full timeWork at officeRemote workFlexible hoursBridgeBio Pharma
Palo Alto, CA1 day ago$100k - $136.5k
.... Solve issues or work with Engineering to address issues identified... ...Service Bulletins (ISBs) and troubleshooting guides as required. Collect... ...new products and work with Global Technical Training (GTT) to... ...PSEs) and Technical Product Support (TPS) assigned to customers...Work at officeRelocation- ThinkingData in Sunnyvale, CA, is seeking a Technical Support Engineer for our enterprise big data SaaS platform. This customer-facing role demands hands-on troubleshooting across distributed systems, data platforms, and Linux environments. You will work with customers...
- ...in Sunnyvale, California is searching for a Technical Support Engineer to assist enterprise customers with their big data SaaS platform. The role involves providing comprehensive technical support, troubleshooting issues, and ensuring system stability and performance....
$80k - $100k
...$25B+ in annual claims and support over 200 million patient interactions... ...for a Senior IT Support Engineer to run our IT Support/... ..., setting the standard for troubleshooting quality and ticket hygiene... ...support resources to ensure global coverage and consistent process...Work at officeImmediate startCommure
Mountain View, CA15 days ago- ...Palo Alto Headquarters. The Help Desk/Support Engineer is responsible for the design, implementation... ..., and "zero-touch" experience for our global workforce. You will serve as the... ..., and image creation/maintenance. Troubleshoot connectivity and performance issues...Contract work
Vibotek LLC
Palo Alto, CAmore than 2 months ago - ...Redwood City, California is seeking a Director of Customer Support Engineering to lead our growing global support team for enterprise AI products. You will... ...Ideal candidates have extensive leadership in enterprise SaaS/PaaS support, strong analytical skills, and a proven...
- ...you a motivated Professional Services / Support Engineer who wants to make an impact by helping... ...critical DNS services that power the global internet. Our software is used by... ...engagement, from design to delivery to troubleshooting and incident resolution. Your new job...Full timeRemote workFlexible hours
Open-Xchange
Palo Alto, CA10 days ago $118.9k - $178.3k
...Solve highly visible, technical, global and strategic, enterprise... ...Understanding how Signature Support customers use our technology... ...PowerExchange, other ETL tools, SaaS platforms, and/or data... ..., problem solving and skills troubleshooting expertise. Ability to effectively...Immediate start$75k - $90k
...IT Support Technician This role at Lunar Energy will be varied and... ...for all. We’re a fast-growing, global company building the world’s... ...using any of the company’s SaaS platforms Procure equipment for... ...Use AI tools to speed up troubleshooting, automate repetitive tasks, and...Full timeWork at officeLocal areaFlexible hoursSocket
Mountain View, CA7 hours ago- ...About the job: Software Engineer – SaaS Platform How often do you get the chance to make a global impact developing the latest AI inside of the “built world”? Reconstruct... ...in the platform and assist with timely troubleshooting any complex customer issues that may occur...Full timeWork at office
- ...DataVisor holds a rich portfolio of AI-powered SaaS products, such as Risk Platform, dEdge... ...! Job Summary: As a Sr. Product Support Engineer, you will provide product and system... ...with our on-call engineering teams to troubleshoot product and system issues, and will be...
DataVisor
Mountain View, CAmore than 2 months ago $104.8k - $192.2k
...confidence. We’ll help you succeed in a globally connected powerhouse of diverse... ...Description Role Family OT Field Engineering / Site Implementation Support Primary Focus Site readiness,... ..., infrastructure coordination, troubleshooting, documentation, and support transition...Summer holidayLocal areaRemote workFlexible hours- ...Chinese. About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong troubleshooting skills across distributed systems, data platforms, and...Full time
ThinkingAI
Sunnyvale, CAa month ago - Lunar Energy in Mountain View, CA is seeking an IT Support Technician to deliver reliable 1st/2nd line IT support for a fast-growing team... ..., device provisioning, and admin tasks across macOS/Windows and SaaS platforms, while keeping systems secure and well-documented. You...Local area
$80k - $110k
...in it for the long haul, with support from world-class investors.... ...life As Swift's IT Support Engineer, you'll own day-to-day IT operations... ...On a typical day, you might troubleshoot a connectivity issue in the... ...of solar energy and make a global impact. Lead with innovation...Full timeWork at officeImmediate startSwift Solar
San Carlos, CA24 days ago- ...Infotech Pvt. Ltd. in Sunnyvale, CA, is seeking a Technical Support Engineer for a direct client engagement in a 6 to 12+ month role.... ...toward self-serve tools. Responsibilities include setting up troubleshooting guides and monitoring, resolving issues within SLAs, and escalating...
- VIMO INC is seeking a Senior PostgreSQL Database Administrator to design, deploy, and optimize PostgreSQL clusters powering our SaaS platform. You will ensure high availability, security, and scalable performance across production, staging, and development environments...Remote job
- ..., implement, and optimize PostgreSQL environments powering our SaaS platform for state-based health programs. You will ensure high... ..., security, and scalable performance across production systems supporting millions of users. You will collaborate with development, DevOps...
- ...Senior PostgreSQL Database Administrator to design, implement, and optimize our mission-critical PostgreSQL environments powering our SaaS platform. You will work with development, DevOps, and infrastructure teams to ensure high availability, security, and scale for...
- ...Materials is seeking a senior-level product support professional for the Santa Clara... ...product design intent, and driving CAPA with engineering teams. You will develop BKMs,... ...solving complex technical challenges in a global context. #J-18808-Ljbffr Applied Materials
- ...develop service procedures for new products and support field operations. You will collaborate with engineering, quality and manufacturing to resolve complex issues... ...full-time role offers a path to growth within a global leader in materials engineering. Join a team that...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global SaaS Support Engineer — Troubleshooter. Be the first to apply!
Related searches
- line support engineer Palo Alto, CA
- senior support engineer Palo Alto, CA
- operations support system engineer Palo Alto, CA
- IT engineer Palo Alto, CA
- IT developer Palo Alto, CA
- IT support engineer Palo Alto, CA
- tech support engineer Palo Alto, CA
- software technical support engineer Palo Alto, CA
- remote network administrator / IT support engineer Palo Alto, CA
- technical support engineer Palo Alto, CA