Customer Service Team Lead - Mentorship & KPI Focus
Genesco
Genesco in Nashville, TN is looking for a Customer Service Team Lead to manage team performance and enhance service levels. You will coach and develop a customer-oriented team while collaborating with management to foster a positive environment. The ideal candidate will have strong interpersonal, communication, and time management skills, along with at least 1 year of Team Lead experience or internal experience as a Customer Service Specialist. This role is crucial in ensuring high-quality customer service and achieving performance metrics. #J-18808-Ljbffr Genesco
- ...Journeys - Customer Service Team Lead As the Customer Service Team Lead, you will manage team performance... ...customer service oriented and quality-focused individuals to support and promote the... ...Team while monitoring that all KPI expectations are met or exceeded. Observe...SuggestedRelocation package
- ...administration of Trust Officers. You will ensure exceptional client service while managing a broad range of fiduciary responsibilities and... ...requires collaboration with clients and their advisors, focusing on creating and nurturing long-term relationships. #J-18808-Ljbffr...Suggested
$30.1 - $60.63 per hour
...Nashville, TN Supervisor, Customer Service - Global Shared Support... ...organization, you will lead a key function of the Federal Support team through collaboration... ...strong team morale and focus on talent retention Track... ...Problem Management Service KPI tracking and operational...SuggestedHourly payTemporary workWork experience placementFlexible hours$165k
...serves a diverse range of customers, from startups to... ...with any API-enabled service. This flexibility enables... ..., and other security-focused teams. At Tines, we're driven... ...the support and mentorship of a leadership team deeply... ...our Developer Advocacy lead. We operate with a "...Suggested- ...and tech-enabled shared services needed to remain... ...valuing trust, respect, and customer focused behavior. We'... ...engagements Lead financial reviews, performance... ...cross-functional teams across finance, revenue... ...Provide guidance and mentorship to client finance staff...SuggestedContract workWork experience placementLocal area
- ...SVP, Primary Focus Lead, Targeted Protein Degradation About the Company Esteemed pharmaceutical firm specializing in targeted therapies... .... The successful candidate will be part of an inclusive team dedicated to the development of innovative therapies for patients...
- ...for building high-performing teams through exceptional people leadership... ...(Extensive Emphasis) Lead, mentor, and develop a... ...Build a strong learning culture focused on accountability, coaching,... ...standardization with client customization in outsourced environments...
- ...Maintains a regular account servicing schedule that organizes a balance... ...Key Performance Indicators (KPI’s) Has a general understanding... ...to clearly communicate with team members, regarding potential admissions... ...effectively before groups of customers or employees of an...Remote workNight shift
$215k - $270k
...Managing Director, Private Client Services Job Description Job Summary... ...office/region leadership team. Job Description: Leads tax and consulting... ...key performance indicators (KPI’s) as established by the business... ...we do. Together, we are focused on delivering exceptional and...Private practiceWork at office$56.79k
...Academies is hiring for a full-time in-person lead teaching position in Nashville, Tennessee for the 2026-2027 school year. The role focuses on supporting EL students through a... ...responsibilities including lesson planning, student mentorship, and collaboration with faculty. Starting...Full time- ...SPOC) for project teams, Business Unit... ...with industry-leading trade partners... ...appropriate. Data, KPI and Program... ...with key customers and project teams... ...the Corporate Services Core Market EHS... ...guidance and a focus on safety and innovation... ...coaching and mentorship. #J-18808-...Contract workTemporary workWork at office
- A North American construction company is seeking a Customer Care Improvement Specialist in Nashville. This role focuses on managing the Order-to-Cash process to enhance customer satisfaction through effective communication and continuous improvement. The ideal candidate...
$16.5 - $30.2 per hour
A well-known grocery retailer in Nashville seeks a Supervisor for Customer Service & E-Commerce programs. The role focuses on managing team productivity, enhancing customer experiences, and ensuring compliance with health and safety regulations. Ideal candidates possess...Hourly pay- Lifeway Christian Resources is seeking a Customer Insights Analyst to deliver advanced analytics... ..., and Customer Support. The analyst will focus on customer segmentation, forecasting,... ...requires minimal travel to Nashville for team gatherings. Comprehensive benefits are...Remote jobFull time
- ...PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at PetSmart At PetSmart, Anything for... ...Qualifications ~2+ years of retail experience in a customer-focused environment. ~ Leadership experience preferred. ~...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift
- ...environments. The world's leading enterprises and public... ...trust DXC to deliver services across the Enterprise... ...competitiveness, and customer experience. At DXC,... ...Supervisor to lead a team of Customer Service Representatives... ...ongoing training and mentorship, including guidance on...Work at officeRemote work
$54k
...representatives to meet quality, productivity, and service-level expectations. You'll conduct... ...to maintain a productive and customer-focused call center environment. This position... ...role successfully. - Supervisory or team lead experience in a remote contact center environment...Minimum wageFull timeContract workTemporary workWork experience placementWork at officeRemote workShift work$71.86k - $121.86k
...Manager of Client Management leads innovative account... ...strategies, with focus on growing profitability... ...competitor products and services to highlight the value... ...preferred. ~ Previous customer / client-facing experience... ...phenomenal addition to our team, don’t worry about “...Immediate startRemote workFlexible hours- ...Senior Director, Client Services - Pet/Paper/Non-Foods... ...Services is responsible for leading relationships with our... ...partnering with retail teams to create determine... ...landscape to determine focus areas. Reviewing industry... ...recommendations to customers and clients Expanding...Full time
- ...hands-on leadership, collections strength, and a focus on resident relations. What You'll Do:... ...collections with a focus on reducing delinquency. Lead, mentor, and develop your onsite team to deliver excellent service. Partner with leadership on value-add initiatives...Full time
- ...Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work?... ...welcomes ideas from all levels of our team? If so, join us here at Avanti... ...identify areas of improvement in each KPI category and implement changes, as necessary...For contractorsMonday to Friday
- ...Nashville and looking for a driven Community Manager to lead our team and make a real impact! If you're ready to take on a role where... ...can train, motivate, and grow your team. ~ Energetic, service-focused, and ready to thrive in a fast-paced, growing environment....Work at office
$70k - $76k
...will provide or coordinate information, services, community education, and outreach to patients... ...by blood cancer, with a particular focus on reaching Black/African American and Hispanic... ...of similarly situated roles and direct team members. Base compensation is only one...Contract workWork at officeLocal areaImmediate startFlexible hoursNight shift- ...and manage on-site materials while ensuring quality and safety. Benefits include a company vehicle, per diem, comprehensive insurance, and paid time off. Join a supportive team dedicated to excellence and professionalism in the roofing industry. #J-18808-Ljbffr JrcincoDaily paidFull timeFor subcontractor
$60k - $63k
...Manager, Royalty & Client Services At BMG, we recognize the power... ...Services person to join our global team. You will be a core member of... ...and global working group to lead global conversations around... ...development opportunities, including mentorship programs, LinkedIn Learning...Weekly payWork experience placementSummer workWork at officeRemote workWork from homeFlexible hoursWeekend work- ...the development of sustainable mobility leading technologies. We are the seventh-largest... ...environment. People who share our strong values. Team players with a collaborative mindset and... ...less, use better and use longer, with a focus on recyclability and circular economy....
$50k
...independently or in a team environment ~... ...Demonstrates a commitment to service, organization... ...must exhibit good customer service skills... ...conducting sales visits and focusing on our sales... ...activities to generate new lead opportunities... ...calls) KPI responsibility and...Full timeContract workImmediate startFlexible hours- ...candidate will be a key member of the Business Development team, with a primary focus on client management, the development of new business, and... ...include the identification of new business opportunities, leading and assisting in client management, and continuously...
- ...Customer Care Coordinator Step into a vital role at the heart of our service operations. As a Customer Care Coordinator, you'll be assigned... ...primary support hub for that team. You'll own the white glove... .... Our Values: We focus on our customers' success....Temporary workWork at office
$22 - $23 per hour
...Position: Customer Relations Coordinator Compensation: $22-23 per hour Schedule... ...accounts and provides unmatched customer service from the initial quote through final... ...customer experience. Working in a collaborative team atmosphere, all operators are cross-...Hourly payLocal areaMonday to Friday
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