Director, Business Operations

Join the vibrant community at California State University, Long Beach (CSULB)!


Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.


As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.


Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer.


Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California's future-offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary


Under the general direction of the Vice President and Chief Information Officer (VP & CIO) the Director of DoIT Business Operations serves as the principal budget, fiscal, and human resources officer for the Division of Information Technology. This position works closely with division leadership including Associate Vice Presidents, Information Security Office, and Directors to ensure effective and efficient operations including in the development and recommendation procedures related to budget and personnel administration. This position is responsible for safety and divisional compliance.


Key Responsibilities

• Responsible for management of Division of Information Technology (DoIT) fiscal operations including budget and forecasting for the Division Office, Telecommunications, Network Services, and Enterprise Operations. Provide fiscal oversight and operational controls to ensure compliance with campus accounting policies and procedures.
• Responsible for management of the Human Resources, Personnel, and Payroll functions within the Division of Information Technology. Provide departmental HR oversight and operational controls to ensure compliance with Staff Human Resources, Personnel, and Payroll policies and procedures.
• Provide leadership and management of the daily operations of ITS Front Office including managing and directing Front Office Staff.
• Provide leadership in promoting departmental employee safety including identifying potential hazards, cart driver safety and adherence to SUAM and University Policy regarding cart maintenance and driving regulations. Prepare and monitor departmental Worker's Compensation Claims following University Policy.
• Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Maintain a professional demeanor. Maintain IT professional standards of anonymity for data that resides on campus servers and computer systems. Maintain confidentiality of all information. Attend and participate in departmental and team meetings.

Department


Division of Information Technology (DOIT)

Duration of Appointment


This is a regular, at-will position.

Classification


Administrator II

Compensation


Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

• Hiring Range : The hiring range for this position is $8,750 - $12,500 per month commensurate with candidate's education, experience, skills, and training.

Benefits


At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.


To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities


The ideal candidate demonstrates strong expertise in interpreting and evaluating budget and personnel policies, with a proven ability to develop and implement process improvements. They bring extensive experience managing large, complex budgets, including expense control, forecasting, analysis, and ongoing monitoring, alongside the ability to conduct sophisticated resource analysis and translate findings into strategic recommendations. A solid foundation in public sector administrative practices complements their deep knowledge of fiscal and personnel management principles. Technologically proficient, they effectively leverage software tools such as Excel, MS Project, and Q&A database systems to support operations and project execution. This individual excels in developing and documenting policies and procedures, supervising and leading staff, and managing multiple complex projects simultaneously using established methodologies and tools. They possess strong long-range planning and impact assessment skills, and can work both independently and collaboratively to drive change, support administrative teams, and achieve organizational objectives. Additionally, they communicate effectively with diverse populations, foster inclusive and respectful work environments, and consistently adhere to university policies related to safety, civility, information security, and non-discrimination, while maintaining a safe and professional workplace.


Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience


• Bachelor's degree or equivalent in a related field plus 5 years of progressively increasing experience of administrative, payroll, and fiscal support required. Supervisory experience desired.

Application Procedures


Click "Apply Now" to complete the CSULB Online Employment Application.


Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary


Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information


CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).


A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.


The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


Equal Employment Statement


Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.


California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations


We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact View email address on click.appcast.io .

Out of State Employment Policy


California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.


As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Jun 18 2026 Pacific Daylight Time

Applications close: Jul 02 2026 Pacific Daylight Time