VP, Field Engineering

VP Of Field Engineering

Nue is the AI-powered revenue architecture platform that unifies CPQ, billing, and revenue lifecycle management into a single system. It enables companies to simplify complex pricing, automate monetization, and gain full control over how they generate and scale revenue. Working with customers such as OpenAI, Chilipiper, Glean, HootSuite, and Mews. Nue helps sales, operations, and finance teams gain revenue acceleration, operational efficiency and revenue controls at speed and scale.

About the Role

We are seeking a VP of Field Engineering to lead a global team of Technical Consultants, Migration Engineers, and Forward Deployed Engineers (FDEs) responsible for executing complex customer implementations post-sale. This team sits at the intersection of Professional Services, Product, and Partner Delivery, ensuring that customers, whether delivered internally or via partners, are successfully deployed and scaled on Nue. This role is critical to enabling a partner-led delivery model, where Field Engineering provides the deep technical expertise, tooling, and oversight required to ensure high-quality, scalable implementations across both internal and partner-led engagements. This is a hands-on execution leadership role, requiring deep expertise in Salesforce platform architecture, CPQ, Billing, and Quote-to-Cash systems. This role is expected to actively leverage AI tools, automation, and emerging agent-based workflows to drive productivity, improve decision-making, and scale impact. This includes using AI to accelerate problem solving, enhance team output, streamline operations, and identify opportunities for automation across delivery and execution.

What You'll Do

Own post-sales technical execution

• Own the technical success of all customer implementations post-sale
• Ensure high-quality, scalable deployments
• On-time, on-budget execution
• Strong technical outcomes across all engagements
• Act as escalation point for complex technical challenges
• At-risk implementations
• Accountable for implementation success
• Technical quality of deployments
• Reduction in escalations and rework

Lead Field Engineering Organization

• Build and scale a global team of Technical Consultants, Migration Engineers, and Forward Deployed Engineers
• Establish hiring standards, training programs, career paths

Salesforce Platform & Technical Leadership

• Serve as a hands-on leader in Salesforce platform architecture (Apex, data model, integrations)
• CPQ + Billing implementations on Salesforce
• Integrations with ERP, Tax Services and other 3rd Party systems
• Ensure all solutions are scalable, maintainable, and aligned with product best practices
• This role requires building and reviewing solutions on Salesforce, not just overseeing them

Forward Deployed Engineering

• Oversee FDE team responsible for solving complex, non-standard implementation challenges, and building custom extensions, integrations, and automation
• Ensure FDE work unblocks delivery, is reusable where possible, and feeds back into product improvements

Migration & Data Execution

• Own data migration strategy and execution for CPQ, billing, subscriptions, historical data
• Reduce implementation risk and time-to-go-live

Partner Delivery Enablement

• Enable partners to successfully deliver implementations by providing technical guidance, playbooks, and architectures
• Supporting partner-led deployments on complex projects
• Acting as escalation layer for partner delivery issues
• Define and enforce technical standards for partner implementations
• Certification and readiness requirements

Operational Excellence & Scale

• Own key execution metrics time-to-implement, implementation success rate, escalation rate, rework / defect rate, partner delivery quality metrics
• Standardize on implementation architectures, technical playbooks, and migration frameworks
• Utilize AI tools and agent-based workflows to accelerate debugging, solution development, and customer issue resolution. Enable the team to use AI to build faster, solve complex technical problems, and improve execution quality across implementations.

What You Bring

• 1015+ years of experience in technical consulting, implementation, or field engineering
• 5+ years leading post-sales technical or delivery teams
• Deep Salesforce platform expertise: Apex, data modeling, integrations, CPQ / Billing on Salesforce
• Strong understanding of Quote-to-Cash workflows and Enterprise SaaS implementations
• Proven ability to deliver complex implementations, scale technical execution teams, enable partner delivery

Nice to Have

• Experience supporting partner-led delivery models, global/offshore delivery teams
• Background in high-growth SaaS environments
• Experience with usage-based billing or complex pricing models

Why This Role

• Own the technical execution backbone of the company
• Critical role in scaling delivery, enabling partner-led growth
• Direct impact on customer success, implementation quality, time-to-value

What We Offer:

• Competitive compensation and benefits that reward your talent and impact.
• Comprehensive health, vision, dental, and life insurance
• A front-row seat in the Silicon Valley tech ecosystem, where you'll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
• The opportunity to build truly groundbreaking products your work won't just support the business; it will influence how companies around the world monetize and grow.
• A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
• Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.

Nue.IO is an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.