Client Relations Specialist

ORGANIZATION The Center for Autism and Related Disorders (CARD) is a founder‑owned, mission‑driven organization dedicated to helping people with autism live their best lives. CARD is one of the world’s largest and most experienced providers of applied behavior analysis (ABA) services, using evidence‑based practices to improve outcomes for individuals of all ages. With locations throughout the U.S., CARD’s mission is to provide high‑quality services that enable every patient to reach their potential and live joyful lives by implementing comprehensive, individualized treatment programs in partnership with trained behavior technicians, board certified behavior analysts, and researchers. LOCATION & COMPENSATION 10795 Victorian Dr., Parker, Colorado 80138. Hourly Rate: $20.00. This is a Part‑Time position (typically Monday‑Friday with some weekends and evenings depending on the needs of events or outreach). POSITION OVERVIEW The Outreach Coordinator is responsible for developing and maintaining community relationships to increase awareness of ABA services and generate new client referrals. This role serves as the local outreach representative of the company, building partnerships with referral sources, engaging with families, and promoting CARD’s mission and services within the community. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop and execute outreach strategies to increase client referrals and brand awareness. Build and maintain relationships with referral sources, Pediatricians, psychologists, and other healthcare providers. Schools, special education staff, and school districts. Regional centers, case managers, and social workers. Community organizations and parent support groups. Conduct in‑person outreach efforts, including: Attending community events, resource fairs, and networking meetings. Scheduling and leading presentations about ABA services. Visiting clinics, schools, and partner organizations. Track and manage referral pipelines, including: Following up with potential clients and referral partners. Maintain accurate records of outreach activities and outcomes. Collaborate with intake and clinical teams to ensure smooth onboarding. Serve as a point of contact for prospective families by: Providing education on ABA services and the intake process. Answering initial questions and guiding families through next steps. Collaborate with leadership and marketing to: Identify target markets and growth opportunities. Support marketing campaigns and initiatives. Provide feedback on community needs and trends. Other duties as assigned. Travel regularly throughout the service area for meetings, events and other business activities. REQUIREMENTS High school diploma or equivalent. Valid driver’s license and reliable transportation. Bachelor’s degree in Marketing, Communications, Psychology, Business, or related field (preferred). Experience in healthcare outreach, ABA services, or related field (preferred). Knowledge of ABA and autism services (preferred). KNOWLEDGE, SKILLS, AND ABILITIES Strong interpersonal and relationship‑building skills. Excellent communication and presentation abilities. Self‑motivated with the ability to work independently. Strong organizational and time‑management skills. Relationship building and networking experience. Community engagement aptitude. Sales and referral development mindset. Problem‑solving and adaptability. Professionalism and empathy when working with families. WORK ENVIRONMENT Primarily field‑based with regular travel throughout the service area. In‑office and remote administrative work. Flexible schedule, including occasional evenings or weekends for events. PHYSICAL REQUIREMENTS Ability to travel frequently within the service area, including driving to meetings, events, and partner locations. Ability to sit, stand, and walk for extended periods of time while attending events, presentations, and meetings. Ability to lift and carry up to 20‑25 pounds (e.g., marketing materials, event supplies, signage). Ability to set up and break down outreach booths or event displays as needed. Ability to use standard office equipment, including a computer, phone, and tablet. Ability to communicate effectively in person, over the phone, and via electronic communication. Ability to navigate various environments, including clinics, schools, offices, and community settings. EEO STATEMENTS EEOC Workplace Poster IER Right to Work Poster and E‑Verify #J-18808-Ljbffr