Services Electronics Technician

Job Description

Job Description

Description:

About Kinematics:

Kinematics creates motion control solutions for mission-critical systems in demanding environments. Based in the U.S. with six global manufacturing centers and seven service centers, we reliably deliver on diverse customer needs and have the manufacturing expertise to deliver any volume cost effectively.

For close to three decades, we have been innovating solutions and working closely with our customers to provide the most reliable, bankable drives across multiple industries. Today, with over 3 million drives and  1 million electronic controllers globally deployed, representing hundreds of millions of hours of operation, we are proud of our role in sustainably supporting critical applications across the industrial, satellite and solar sectors.

Kinematics was founded in 1996, has over 750 employees globally, is headquartered in Phoenix, AZ, with sales offices in North America and Europe, and manufacturing operations in the United States, China, Mexico, and Spain. 

Job Title: Services Electronics Technician

Reporting to: Service Center Manager

Position Location: Phoenix, AZ 

Job Description

Position Summary

The Services Electronics Technician diagnoses, repairs, tests, and validates electronic products used in renewable energy and industrial motion-control applications. This role supports service-center operations through component-level troubleshooting, accurate service documentation, spare-parts control, customer technical support, and occasional field service. The ideal candidate combines strong hands-on electronics capability with a disciplined commitment to safety, quality, responsiveness, and customer satisfaction.

Key Responsibilities

· Receive, identify, and process incoming electronic devices using barcode, serial-number, and customer asset-tracking information.

· Perform diagnostic testing, fault isolation, and root-cause analysis on printed circuit board assemblies, controllers, embedded systems, and related electronic products.

· Troubleshoot and repair equipment at board and component level, including surface-mount (SMT/SMD) and through-hole components.

· Read and apply electrical schematics, wiring diagrams, bills of materials, assembly drawings, and product service instructions.

· Use electronic test equipment, including digital multimeters, oscilloscopes, bench power supplies, and applicable communication or network diagnostic tools.

· Complete functional testing and validation to verify that repaired products meet defined safety, quality, and performance requirements.

· Document failure analysis, repairs, parts usage, test results, and disposition decisions in service and quality systems.

· Prepare repair recommendations, technical findings, and service quotation inputs for customer review.

· Support service-level commitments for safety, quality, turnaround time, responsiveness, and on-time return of repaired units.

· Prepare repaired products and associated documentation for shipment back to customers.

· Maintain accurate inventory of spare parts, replacement units, repair materials, and consumables; initiate replenishment requests when needed.

· Provide troubleshooting support to customers, field personnel, and technicians at other service centers.

· Participate in customer and internal meetings concerning RMA status, repair planning, recurring failures, and corrective actions.

· Collaborate with Engineering, Quality, Operations, and Supply Chain to address product issues and improve service processes and product reliability.

· Travel periodically to customer sites and solar photovoltaic installations to diagnose, repair, upgrade, commission, or rework equipment.

· Follow all company, customer, ESD, environmental, and site-safety requirements.

Required Qualifications

· Associate degree, technical certificate, military electronics training, or equivalent practical experience in electronics, electrical technology, mechatronics, industrial controls, or a related field.

· Two or more years of hands-on experience in electronics troubleshooting, repair, test, electronics manufacturing, or technical service.

· Demonstrated ability to diagnose PCB assemblies, microcontroller-based products, embedded systems, and electronic control equipment.

· Ability to read and interpret electrical schematics, wiring diagrams, assembly drawings, technical procedures, and bills of materials.

· Proficiency in component-level soldering and rework of SMT/SMD and through-hole components.

· Working knowledge of Ethernet, Wi-Fi, TCP/IP, and common device-communication concepts.

· Proficiency with Microsoft Word, Excel, and PowerPoint, plus the ability to learn service, inventory, and quality systems.

· Ability to communicate technical findings clearly and work effectively with customers and multicultural, cross-functional teams.

· Valid driver license and ability to travel to customer and field locations as business needs require.

· Ability to safely lift up to 40 pounds and perform work that requires standing, bending, using hand tools, and handling small electronic components.

Preferred Qualifications

· Experience with industrial automation, motor controls, motion-control systems, actuators, drives, or solar tracking equipment.

· Experience with renewable-energy systems, photovoltaic plants, field commissioning, or corrective maintenance.

· Familiarity with RS-232, RS-485, Modbus RTU/TCP, ZigBee, CAN bus, or similar industrial communication protocols.

· Experience loading firmware, configuring embedded products, or using microcontroller programming and diagnostic tools.

· Knowledge of failure analysis, 8D corrective action, ISO 9001, and continuous-improvement methods.

· Bilingual English and Spanish communication skills.

Core Competencies

Customer Focus | Electronics Troubleshooting | Root-Cause Analysis | Quality Mindset | Attention to Detail | Technical Communication | Team Collaboration | Time Management | Safety Awareness | Continuous Improvement