Performance Center Program Lead

Seeking a strategic and operationally-focused leader, the full-time Performance Center Program Lead will build and refine operational frameworks, drive accountability across high-stakes initiatives, and partner cross-functionally to ensure the highest level of performance for demanding workloads in a hybrid work environment. Key responsibilities Build and refine the operational framework for the Performance Center to drive accountability and ensure commitments are met Drive the operational cadence by owning scheduling, agenda setting, and facilitation of team meetings and reviews Define and track strategic operational metrics to ensure efficient scaling and success of the team Required qualifications At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management in high-volume internet traffic or cloud environments Proven ability to drive cross-functional initiatives to completion and maintain operational rigor Demonstrated executive presence with the ability to influence C-suite stakeholders Strong analytical mindset with a focus on measurable data for strategic decision-making Exceptional relationship-building skills, navigating competing priorities across various teams