Automotive Service Advisor/Writer

George Wall Fordhas a job opening for a Service Advisor. We are looking for a conscientious, people-oriented candidate dedicated to delivering first-class customer service as well as help foster a positive team atmosphere. Prior Ford and Reynolds & Reynolds experience is preferredfor this position as it is pivotal that our technicians and advisors can effectively communicate not only with each other, but with our customers as well. Compensation/Benefits Pay structure based on total shop production and individual productivity - estimated compensation is $100k-$120k Medical and dental coverage offered and partially funded by George Wall Ford 401k with employer matching available Paid time off as well as earned vacation timebased on tenure Responsibilities Greetcustomers promptly and clearly reportall vehicle symptoms as described by the customer Determineand recommendneeded maintenance based on age, mileage, and vehicle history Preparecomplete and accurate estimates of cost for labor and parts Monitorthe progress of each vehicle throughout the day, updating customers frequently Verifythat the final invoice reconciles with work performed on the repair order Explainall completed work and charges to customers Qualifications Ability to work hard with limited supervision Must be able to multi-taskin a fast-paced work environment Knowledge of automobiles Positive attitudeHigh volume mentality We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr