Collector

Job Description

Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of Personal/ Business/ Use Taxes along with other portfolio types. The Collector is a crucial part of their team, tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. This role will be a mix of inbound/outbound calls on a dialer system. Attendance is a major priority for this team and impeccable attendance is expected.

Skills and Requirements

Must Haves:

• High School Diploma
• EXCELLENT communication & computer skills
• Must have good job longevity in previous roles (unless very junior)
• MUST be willing to be in a 100% on the phone role dealing with (sometimes) difficult customers Bilingual in Spanish Plusses:
• Previous Experience in collections, credit or a related field is HIGHLY preferred Experience working within a high volume call center environment

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on click.appcast.io.