Shipping Clerk II

Dover Food Retail Job Opportunity

Dover Food Retail (DFR) is a leading manufacturer of display cases, specialty products, refrigeration systems, power systems, and comprehensive services; and leading our industry by innovating what's next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Summary

Loads, and moves materials within or near plant, yard, or work site by performing the following duties.

Essential Duties and Responsibilities

• Pulls orders for pickup
• Attention to detail
• Pull, pack and ship parts for warranty, back charge and sales orders
• Ships parts in a timely fashion
• Data entry into Visual and Integra
• Responsible for tracking and monitoring inventory levels
• Ability to interpret and disposition packing slips
• Understand the daily operations of the shipping department
• Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand
• Moves raw material through the plant to its dedicated work area as requested
• Counts, weighs, and records number of units of materials moved or handled on daily production sheet.
• Send return labels to customers in order to receive defective parts back
• Sends defective parts back to vendor for replacement/credit
• Prepare LTL shipments for our large orders
• Operate standup and sit-down lifts
• Issues parts being shipped and close out the open orders
• Process part shortages through Constraint Board System
• Process and disposition mis-shipments
• Prepare and process shipping documents (invoices, packing lists, shipping labels
• Coordinate pickups and deliveries with carriers (FedEx, UPS, freight companies)
• Inspect outgoing shipments for accuracy and damage
• Ensure proper packaging and labeling of all shipments
• Other duties as assigned.

Administrative Tasks

• Maintain shipping records and logs in digital and/or paper formats.
• Track shipments and provide updates to relevant departments.
• Reconcile shipping invoices and coordinate with accounting for payment.
• Assist in filing, data entry, and inventory reporting.
• Communicate with internal departments (sales, customer service, warehouse) to ensure smooth shipping operations.
• Handle customer or vendor inquiries regarding shipments or returns.
• Follow up on delayed or lost shipments.
• File freight claims
• Help maintain a clean and organized shipping area.
• Adhere to safety and compliance regulations (OSHA, hazardous materials handling if applicable).
• Obtain freight quotes and charges
• Review transportation schedule and vendor direct schedule

Essential Skills

• Basic reading/writing skills
• Ability to read and understand all job specifications

Basic Requirements: High school diploma or general education degree (GED) and three to six months related experience and/or training.

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact View email address on click.appcast.io for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.