Account Manager

Overview

West Michigan Janitorial provides industry-leading janitorial services to businesses in West Michigan. We employ over 600 Team Members for positions cleaning in school and commercial environments in and around West Michigan. We define ourselves through three uniques: Big Enough, Small Enough; Empowered Employees, Exceptional Results; and Committed to Lasting Partnerships.

West Michigan Janitorial hires based on their Core Values; Everyone is Important, Open & Honest, Humble and Determined to Deliver. If these values resonate with you, apply today!

Job Skills / Requirements

Requirements of the Account Manager:

• Prior leadership experience in a supervisory or similar role, overseeing 20+ employees on a nightly basis
• Maintain high standards of cleanliness, safety and overall building presentation while fostering a positive work environment for all team members
• Ability to work a consistent schedule with flexibility for occasional extended hours as needed
• Background in the janitorial industry preferred
• Basic maintenance knowledge of HVAC, electrical and plumbing a plus!
• Excellent communication and interpersonal skills with the ability to lead a diverse team
• Skilled in training, task delegation and motivating team to meet performance goals
• Professional demeanor with team and customer, solutions driven and respectful of client directives
• Familiarity with budgeting, labor forecasting and basic operational planning
• Accountable, honest and willing to take ownership of outcomes and continuous improvement
• Experience with recruiting is preferred
• Self-motivated and detailed oriented is a must
• Ability to walk and stand for prolonged periods
• Ability to bend, stoop, reach and lift up to 50 pounds
• Ability to use motorized equipment (vacuum, hand operated floor cleaners)
• Ability to read and comprehend instructions and safety related materials

Responsibilities of the Account Manager:

• Supervises and supports custodial staff across assigned school buildings
• Ensures all cleaning tasks are completed to company and school district standards
• Conducts regular inspections and quality assurance checks
• Manages staffing schedules, call-offs and shift coverage
• Maintains inventory of cleaning supplies and equipment
• Responds promptly to building needs including spills, emergencies and special requests
• Promotes a culture of accountability, teamwork and respect

Shift Time: 2:00pm to 10:30pm - Some fluctuation based on customer needs - Must be willing to be flexible (Monday through Friday)

Hours Available: Full-time, 40+ hours per week

Base Salary: $22.00 to $24.00 (depending on experience) - Eligible for Quarterly Incentive Pay in addition to base pay!

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Special Incentive Plans

This is a Full-Time position