VoC & Customer Insights Analytics Lead
Terminix
Terminix, part of the Rentokil family, seeks a Senior Data Analyst, Customer Insights, to transform VoC data into actionable insights. You will build real-time dashboards and ROI reports, linking customer feedback to renewal, churn prevention, and expansion outcomes, while collaborating with technology and marketing to ensure data integrity. You will analyze VoC metrics such as NPS and CSAT, design advanced analytics, and present findings to leadership with clear storytelling. #J-18808-Ljbffr Terminix
Vacancy posted 4 days ago
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