Senior Data Labeling Analyst

Job Responsibilities:

• Become a subject matter expert in labeling workflows and labeling guidelines, practicing labeling in assigned queues to stay close to the workflow.
• Maintain relationships with vendor partners. Attend weekly business reviews and product team meetings and contribute to meetings regarding quality and/or technical barriers.
• Perform quality audits to provide labeling metrics and insights, support policy guideline updates, and recommend optimization opportunities across the labeling programs.
• Help vendors unblock obstacles by sharing data and escalating bugs and tooling issues to correct engineering teams with necessary documentation.
• Understand and help incorporate changes shared by cross functional partners to existing workflows, product features, and planned launches.
• Implement pre-approved changes to workflows and knowledge repositories.
• Help support and exchange knowledge with other PDO DLAs.

Skills:

• Strategic & Organized: Ability to manage multiple projects/workflows/ communication channels simultaneously.
• Strong Written & Oral Communication: Ability to communicate and present effectively, especially in cross-functional settings and across different cultural contexts.
• Ability to develop relationships with a wide range of stakeholders.
• Critical Analysis: Ability to understand complex policies/ideas, identify nuance and patterns, conduct root cause analyses, and deliver solutions.
• Leadership in the face of ambiguity: Experience working independently, stepping up to address a problem even when not given clear instruction.
• Tech: Experience with Excel; comfortable applying math to business decisions and large data sets; experience learning a new software platform independently.

Education/Experience:

• Bachelor's degree