Event Sales Coordinator
$20 - $24 per hourThe Escape Game
Sales - On Site Event Sales Coordinator
Compensation: $20 - $24/ hour starting pay depending on experience. Commission of 1% on inbound sales, 3% on repeat and referral business, and 5% on outbound business. OTE around $65-$75K yearly.
Role: Our On Site Event Sales Coordinator's role is to help The Escape Games guests plan events through epic hospitality and an "Every Single Guest" mentality, and to be a brand ambassador within their local region to drive non-inbound business. They will own and take full responsibility for large and corporate groups within their region of stores, and maximize the potential of all inbound leads. They will create relationships within their region, including restaurants, conferencing centers, CVBs, DMCs, target businesses, tour/travel associations, youth groups, and more. They will be a TEG ambassador at networking events, meet ups, conferences, and serve as an on-site event coordinator for VIP/large groups in store.
Expected Weekly Hours: 40-45 hours per week
Expected Schedule: Monday - Friday, 8:45 AM - 5:15 PM - after-hour events as needed
Responsibilities:
Take full ownership and responsibility for all large and corporate leads in their region (150-250 leads monthly)
Creatively and expertly plan events for guests by driving the conversation and taking extra work out of the guest hands.
Execute complete follow up strategy with Every Single Guest, to maximize the potential of every inbound lead, and create relationships with guests to generate repeat and referral business
Become EXPERTS on their TEG region - create relationships with GMs and Ops, assess and offer informed large group discounts, and identify vetted restaurants/meeting spaces for each store.
Being a The Escape Game brand ambassador
Communicate and work as a team with The Escape Game/Great Big Game Show locations nationwide and HQ, professionally and politely.
Create relationships with target organizations in their regions through outreach, including - Target businesses, Convention centers, Schools & Universities, DMCs, Tour Groups, Youth Organizations, Further events as surfaced by OS ESC's research and networking.
Attend on site networking and tabling events, including - Monthly CVB/BID meetings (per location), Monthly landlord events (per "lifestyle center" location), Conference/networking event attendance as needed (Meeting Planners International, Executive Assistants Organization, Student Youth Travel Association, American Bus Association, etc.), On site event coordination for large/VIP events at stores within their region, Quarterly travel to Nashville for team meeting.
KPIs:
- Deal conversion rate (Tickets Received/Deals Closed)
- Revenue Per Lead (Revenue/Tickets Received)
- Non-inbound Revenue
- Monthly Event Attendance
Requirements & Expectations:
- Obsession with delivering 5-star hospitality to guests
- Genuine love for serving others
- Flexible, humble, and teachable
- Ability to function both creatively and administratively
- Exceptional communication skills
- Ability to multitask
- Strong written and verbal communication skills
- Passion and excitement for our games and team building experiences
- Excitement for networking and relationship building
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