Claims Assistant

Claims Assistant Primary Purpose: To provide support to the claims staff and to perform other office tasks depending on the client program. Essential Functions and Responsibilities: Sets up and enters new claims into claims management system. Inputs and reviews notes/diaries in claims management system as instructed. Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares, creates, and/or sends letters, reports, and forms. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. Other activities/projects as assigned including the preparation and distribution of computer reports. Additional Functions and Responsibilities: Performs other duties as assigned. Supports the organization's quality program(s). Qualifications: Education & Licensing: High school diploma or GED required. Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required. Skills & Knowledge: Excellent oral and written communication. PC literate, including Microsoft Office products. Strong organizational skills. Ability to work in a team environment. Ability to meet or exceed Performance Competencies. Work Environment: When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required. Auditory/Visual: Hearing, vision and talking. Keywords: Education:. Skills and Experience: Patents: No Publications: No Veteran Status: No # of Positions: 1 Location: Seven Hills, OH 5700 Lombardo Center, Schedule: Start Date: 05/26/2026 Estimated End Date: 01/02/2027 Hours Per Week: 40.00 Hours Per Day: 8.00 Mindlance