Front of House Manager

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

• 50% Employee Discount : 50% off the entire check for you and a guest at ANY big Burrito Restaurant Group location.
• Paid Time Off : Full-time managers accrue 10 days of vacation and 5 sick days per year.
• Health Insurance : Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
• Holiday Closures : All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
• Free Shift Meal
• 401(k) Retirement Plan with Employer Match
• Discounted Pet Insurance

Our managers are positive leaders with top notch communication skills to effectively motivate employees and ensure excellent customer service and efficient restaurant operations. 

• The Front of House Manager assists the General Manager in overseeing restaurant operations. 
• The Front of House Manager oversees the training and development of staff while maintaining an inclusive work environment. 
• The Front of House Manager achieves stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. 
• The Front of House Manager may have a specific focus on managing the beverage program, managing employees, and/or restaurant event planning.

Required skills and qualifications to be a Front of House Manager with Mad Mex North Hills:

• Must be at least 21 years old
• Able to pass a background screening
• 1 year of restaurant management experience
• An above-average knowledge of beer, spirits, and wine
• Exceptional customer service skills
• Excellent basic math skills and the ability to operate a cash register or POS system
• Able to communicate clearly and effectively with others

Physical requirements for Front of House Manager with Mad Mex North Hills:

• Able to work in a standing position for long periods of time (up to 9 hours)
• Able to reach, bend, stoop, and lift up to 50 pounds

Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.