Facility Manager

Job Description

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform's global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended June 30, 2026, Newmark generated revenues of more than $3.6 billion. As of June 30, 2026, Newmark and its business partners together operated from over 195 offices with more than 10,000 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.

Job Summary

The Facility Manager is responsible for the day-to-day administration of policies, procedures and programs that assures a well-managed, well-maintained portfolio of building(s). Maximum emphasis is placed on providing a positive response to the concerns and needs of the occupants and quality programs, in coordination and conjunction with the client's goals and objectives and compliance with the client's Master Service Agreement. This position is onsite in Reston, VA.

Responsibilities

• Thrive in a fast-paced environment, effectively prioritizing competing demands, responding to changing client needs, and maintaining high service levels and attention to detail across day-to-day operations and multiple concurrent projects.
• Manage facility projects from planning through completion, including office moves, furniture reconfigurations, space planning, renovations, maintenance initiatives, and other local, regional, and national projects designed to improve processes, enhance the workplace, increase efficiency, and streamline operations.
• Oversee daily workplace and facility operations, including mailroom, office services, workplace operations, space utilization, furniture, and related services, while maintaining the interior and exterior condition, appearance, functionality, and overall operation of managed properties.
• Develop and manage operating budgets, including planning, forecasting, expense tracking, variance analysis, cost control, and identifying cost-saving opportunities while maintaining service quality and client expectations.
• Lead, develop, and manage facilities staff, providing clear direction, establishing performance and development goals.
• Build and manage strong vendor and service-provider relationships, including vendor selection, contract negotiations, service agreements, performance management, issue resolution, and ensuring work is completed safely, on time, within budget, and to agreed-upon standards.
• Maintain strong client, landlord, managing agent, vendor, and occupant relationships, providing consistent communication regarding property conditions, operations, projects, service levels, and business needs while delivering a high level of customer service.
• Establish and maintain operational disciplines, processes, controls, and auditing procedures for managed functions in accordance with company and client policies, standards, and requirements.
• Develop and execute preventive and ongoing maintenance programs for interior and exterior building systems and facilities, supporting reliable operations, property appearance, safety, and customer satisfaction.
• Collaborate with clients on sustainability and Green Initiatives, supporting programs that improve environmental performance, operational efficiency, and workplace sustainability.
• Participate in client, account, vendor, and internal meetings and activities as directed by account management and perform other duties and special projects as assigned.

Qualifications

• Bachelor's degree
• Minimum 5 years facilities management experience
• Facilities management certification preferred (e.g., IFMA Certified Facility Manager)
• Participation in recognized professional association (e.g. IFMA)
• Strong verbal and written communication skills
• Ability to manage multiple projects simultaneously and make sound, timely decisions
• Proficiency with Microsoft Outlook, Word, PowerPoint and Excel

Core Competencies: Fast-Paced Execution, Project Management, Multi-Tasking, Attention to Detail, Vendor Management, Budget Planning & Financial Management, Team Leadership, Client Service, Problem Solving, Workplace & Space Management, Process Improvement

Working Conditions: Normal working conditions with the absence of disagreeable elements

Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.