Operations: Head of Operations - ONSITE
Jobleads-US
Our client is a fast-growing legal marketplace startup connecting consumers, law firms, and capital providers — seeking a Head of Operations to serve as the operational quarterback across GTM, legal operations, marketplace operations, and business operations at a ~4-person early-stage company.This is a rare zero-to-one founding role for a seasoned marketplace operator who has owned P&L, launched new markets, and built operational systems from scratch that scale.
What You’ll Do
- Serve as the operational quarterback across GTM, legal operations, marketplace operations, and business operations — owning end-to-end execution
- Build and scale systems, processes, and teams from scratch to support a three-sided marketplace connecting consumers, law firms, and capital providers
- Manage supply and demand balancing across the marketplace, ensuring efficient matching and capital allocation
- Own company-wide operating rhythms, KPI reporting, sprint strategy, and PMO management
- Lead cross-functional strategic initiatives including new market expansion, vendor management, and client success operations
- Work directly with the CEO as the primary partner for translating strategy into execution
- Recruit, manage, and develop high-performing operators while building a culture of accountability and urgency
- Leverage AI tools and low-code prototyping to unblock operational bottlenecks without waiting on engineering
Key Requirements
- 8+ years in operations, marketplace operations, or consulting
- Owned a P&L on the supply and/or demand side of a marketplace — Uber, Lyft, DoorDash, Airbnb-type experience
- Launched a new market, vertical, or product line in a marketplace environment
- Demonstrated quantified, end-to-end ownership with clear business metrics and ROI
- Generalist breadth — worn multiple hats across ops, sales/GTM, and strategy at a high-growth company
- AI-first prototyping fluency — can build with LLM and Cursor-type tools without hitting elementary bottlenecks
- JD or legal background a strong plus
Vacancy posted 3 days ago
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