Knowledge Management Specialist

Knowledge Management Specialist

We are seeking a detail-oriented Knowledge Management Specialist to lead the development, implementation, and optimization of knowledge-sharing systems and practices across the organization. This role is critical to ensuring that institutional knowledge is captured, organized, and leveraged to enhance operational efficiency, employee onboarding, and decision-making.

• Design and execute knowledge management frameworks aligned with organizational goals.
• Establish governance models for content creation, review, and lifecycle management.
• Administer and optimize knowledge platforms (e.g., SharePoint, Shared Drives, intranet portals).
• Collaborate with external vendors to ensure seamless integration of knowledge management tools.
• Curate, organize, and maintain high-quality, searchable knowledge assets.
• Develop taxonomies, metadata standards, and tagging protocols to improve discoverability.
• Monitor usage metrics and user feedback to continuously improve the knowledge management system.
• Strong attention to detail.

Education/Experience Requirements:

• 3-5 years' experience in knowledge management, content strategy, or information architecture.
• Bachelor's degree in relevant field required.
• Proficiency in SharePoint required.
• Strong analytical, communication, and project management skills.
• Familiarity with change management and adult learning principles is a plus.
• Works effectively with all levels of the organization - both independently and in teams.
• Active Security Clearance preferred.
• Hybrid 3 days/week in Washington, D.C.