Junior Underwriter

We are seeking a talented individual to join our Underwriting team at Torrent Technologies. This role will be based in Kalispell , or can be performed Remotely Nationwide . As a Flood Underwriter, you will work under the supervision of the Underwriting Manager, reviewing and analyzing quotations while servicing an existing book of business. Responsibilities Underwrite new submissions to ensure new policies are correct, per guidelines. Process endorsements, cancellations, and reinstatements, handle billing issues, and complete policy issuance. Review all underwriting information, including applications, photographs, elevation certificates, and third‑party internet resources to accurately underwrite policies. Provide customer service to agents via phone support, online chat, and email, meeting required production KPIs as defined by leadership. Deescalate difficult customer situations and bring them to complete resolution. Actively participate in group activities, including daily huddles, team meetings, and training opportunities. Qualifications High school diploma or equivalent. Excellent written and verbal communication skills. Basic to intermediate technical knowledge of systems and procedures, with attention to detail. Basic computer knowledge and proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook. What makes you stand out Previous customer service experience. Experience with underwriting methodologies and flood insurance practices, along with familiarity with organizational insurance procedures and policies. Strong time‑management skills and the ability to work effectively in a team environment. Strong interpersonal skills for interacting with team members and clients. Benefits Professional development opportunities, interesting work and supportive leaders. A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on clients and communities. A range of career opportunities and benefits to enhance your well‑being. Equal Employment Opportunity Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. #J-18808-Ljbffr NACBA