Health and Benefits Senior Analyst

Senior Analyst - Account Manager

The Senior Analyst - Account Manager, as a team member, assists in providing healthcare and group benefits solutions encompassing plan design, vendor evaluation and management, data analytics, legal compliance and employee meetings. Provides assistance with the benefits program selection and funding mechanisms to include employer versus employee contributions.

The Role

• Manage the annual lifecycle of employee benefits
• Be a day-to-day client contact
• Work with team members to meet client needs, including:
  • Development and/or analysis of benefits strategy
  • Delivery of reporting that is used to assess benefit utilization and performance
  • Answer client questions
  • Work with vendors to solve employer and employee benefits issues
  • Schedule, prepare for and attend client meetings, as needed
  • Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
• Assist team members and management with developing proposals and responding to RFPs
• Assist other team members as needed
• Ensure internal compliance process if being followed and documented as necessary

Qualifications

• 1-3 years of professional experience, ideally in employee benefits

• Bachelor's degree in business, or relevant experience

• Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel

• Understanding of web-based client relationship systems (Salesforce), with experience in problem solving, critical thinking, and troubleshooting when issues arise

• Exceptional client relationship skills; ability to develop strong relationships quickly and maximize resources effectively to achieve goals

• Ability to effectively engage with carriers and clients to maintain renewal terms and existing business.

• Strong verbal and written communication skills

• Problem solving abilities, including critical thinking and adaptability

• Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables

• Ability and willingness to travel to clients within Wyoming for periodic meetings

• Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets