Automotive Service Advisor

Automotive Service Advisor Are you a self‑starter who wants a career rather than just another job? Do you want to work for a family‑owned business that values ownership of your role, trust, and autonomy? If you thrive on building customer relationships through authenticity, empathy, and an entrepreneurial spirit, this position may be perfect for you. Our team has invested time, energy, and money to create a positive, drama‑free workplace. The environment thrives on teamwork; no one is greater than the team. You will be empowered to own your responsibilities without constant supervision. You’ll be expected to resolve tasks proactively—no “That’s not my job” mentality. Each day offers new challenges, so a routine 9–5 desk job is not a fit. Given the right candidate, we can offer a 4‑day week schedule. Service Advisors act as the liaison between customers needing vehicle service and the technicians who perform those services. You’ll develop strong customer relationships, understand their concerns, and communicate confidently and empathetically with both customers and technicians. The core duties include: Prepare work orders and provide accurate quotes to customers. Translate information between customers and technicians. Manage billing once service is complete. Handle customer questions and concerns with excellent customer service skills. Maintain organization and meticulous attention to detail to meet company and customer standards. Schedule: Monday to Thursday 7:30 am–5:30 pm; Friday 7:30 am–5:00 pm. No weekends or nights. Benefits include: Paid health, dental, and vision insurance 401(k) with profit sharing Employee discount Paid time off (vacation, holidays) Continuous training and a family‑like work environment Job Specifications Job Type: Full‑time Work Location: In person License/Certification: Driver's License (Required) Ability to Commute: Glenshaw, PA 15116 (Required) Ability to Relocate: Glenshaw, PA 15116: Relocate before starting work (Required) If this describes you, please visit the Careers page on glenshawauto.com or send your resume to View email address on click.appcast.io. #J-18808-Ljbffr