Senior Account Manager - Commercial Lines
$80k - $95kInsurance Office of America
Description
Job Description:
Title: Senior Account Manager - Commercial Lines
Hybrid Preferred: 1-2 days in Columbia, SC office
OR Fully Remote : for applicants in Eastern and Central Time Zones
Book Focus: Generalist, Contractors | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.
Key Responsibilities:
Technical Competence: Maintain a high degree of technical competence and industry expertise.
Team Leadership: Direct daily activities and workflow of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
5+ years of account management experience, or 7+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty licensing; professional designation (CISR, CRIS, CIC, CPCU or equivalent) strongly preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $80,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- ..., we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely... ...the sale of additional services and lines of coverage. Build and maintain... ...(K) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement...SuggestedWork at officeLocal areaFlexible hoursShift work
- ..., we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely... ...the sale of additional services and lines of coverage. Build and maintain... ...(K) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement...SuggestedLive outWork at officeLocal areaFlexible hoursShift work
$65k - $90k
...Description Job Description: Title: Account Manager - Commercial Lines Fully Remote: candidates in Eastern Time Zones | Office Location: Fort Lauderdale, FL Book Focus: Construction (primary), Condos, Manufacturing Requirement: active property...SuggestedRemote work- Personal Lines Insurance Account Manager Job Summary Established agency seeking to add a Personal Lines Account Manager to their team. Responsibilities include: Handling standard accounts Client presentations and ability to resolve client concerns and issues Review and...Suggested
$53k - $92k
Verizon is looking for a Floating Senior Account Manager in Columbia, MD. This role involves managing sales territories based on business needs, driving new business, and growing existing accounts. You will use your sales experience to deliver innovative solutions and...Senior$105.4k - $158k
AT&T is looking for a Senior Sales Representative in Columbia, Maryland. This role requires acquiring new business, managing client relationships, and driving revenue growth by delivering AT&T products and solutions. Ideal candidates will have at least 8 years of sales...Senior$30.77 - $41.03 per hour
...Join HUB International as an Account Manager HUB International is seeking an Account Manager to join our Commercial Lines team in the Mid-Atlantic region. The selected individual will be responsible for servicing assigned middle market commercial insurance accounts...Hourly payWork at officeLocal areaFlexible hours$143.1k - $238.5k
...and growth of Fulton's commercial banking by building, developing and managing new and existing Middle... ..., Fulton Partners and Senior Leadership. Keep sales... ...reports to address line reaffirmations, loan maturities... ...management, finance, accounting or similar. (Required)...SeniorFull timeTemporary workWork experience placementLocal areaWork visaFlexible hours- ...institution based in Columbia, MD, is seeking a Business Banking Senior Relationship Manager I to manage an assigned portfolio of small business... ...include developing new client relationships, servicing existing accounts, and achieving sales goals such as loan and deposit...Senior
$101.9k - $169.8k
...Fulton Bank, N.A. is seeking an Appraisal Manager to provide support and perform independent internal reviews of appraisal reports for compliance. The role requires a Bachelor's degree and significant appraisal and banking experience. Primary responsibilities include overseeing...SeniorRemote work$113.3k - $188.8k
Business Banking Senior Relationship Manager I - Columbia MD page is loaded## Business Banking Senior Relationship Manager I - Columbia MDremote... ...with centers of influence to develop business including accountants, attorneys and other referral sources.* Manage the...Senior- ...Our Opening and Your Responsibilities As our Account Manager for Metter Toledo AutoChem, you will sell high‑end capital equipment (hardware... ...needs and providing tailored solutions using the AutoChem product line. Develop and execute strategic territory plans to achieve or...Temporary workWorldwideFlexible hours
$134.55k - $205.56k
Sargent Lundy in Elkridge, Maryland is seeking an experienced engineer to lead the design of high voltage transmission lines (69kV - 765kV) while mentoring junior team members. Candidates should possess a BS degree from an ABET-accredited engineering program and have at...Senior$60k
...into advanced recruiting & sales career paths. Job Summary: The Account Manager is responsible for winning new accounts, expanding existing... ...negotiating bill rates and terms; ensure that direct labor rates are in line with market standards Build and maintain relationships within...Contract workFor contractorsWork at office- ...focused on serving the long-term care industry. THE ROLE: ACCOUNT MANAGER - Entry Level AHA's Maryland team is seeking to hire an Entry... ...on client deliverables (in this role you are the first line respondent to client issues regardless of the source of the concern...Full time
$50k - $60k
...Account Manager - Sales Suppport - Columbia, MD | $50,000 - $60,000k + commissions | Benefits including: medical, dental, vision, disability... ...adeccona.com Please include "Account Manager" on the subject line of any e-mail correspondence. Questions regarding this position...Local area- ...As our Account Manager for Metter Toledo AutoChem, you will sell high-end capital equipment (hardware and software) in the chemical R&D space... ...and providing tailored solutions using the AutoChem product line. Develop and execute strategic territory plans to achieve or exceed...
$145k - $165k
Catalent is seeking a highly experienced individual for a key role at their Harmans, MD site, focusing on gene therapy development. This position requires a bachelor’s degree, at least 8 years of experience, and expertise in biologics including cell and gene therapy. The...Senior- Verizon is looking for a Floating Senior Account Manager to join their team in Maryland. This role involves sales across various territories and requires strong customer relations skills and sales experience. Successful candidates will consult with clients, identify business...Senior
- Australia-Employment seeks a Project Manager in Ashton, MD to oversee landscape construction projects. This key role involves managing financial performance, quality control, and leading teams to meet strategic goals. The ideal candidate will have a strong background in...Senior
- ...construction firm in Maryland is seeking an experienced Project Manager who is ready to grow into the Director of Operations role. The... ...all projects. The ideal candidate will have at least 5 years of senior management experience in construction, a strong understanding...Senior
- Arthur J. Gallagher & Co. (AJG) is seeking a Client Service Manager for their Commercial team in Columbia, Maryland. The role involves managing client relationships, mentoring team members, and ensuring compliance standards while delivering high-quality insurance solutions...
- Gallagher is seeking a Client Service Manager to join their Commercial team in Columbia, Maryland. In this role, you'll provide exceptional service and tailored insurance solutions, fostering strong relationships with clients and ensuring compliance standards. The role...Flexible hours
- ...Grow market share and exceed quota Build and manage a strong sales funnel Ensure accurate and timely... ...(CRM) software. Work closely with other account managers, business development managers, program management, product line management, engineering and other core functional...
- A leading fundraising and marketing firm in Columbia, MD, is seeking a Senior Account Director - Fundraising and Direct Mail. This pivotal role involves architecting fundraising programs for nonprofit clients, driving donor acquisition and retention, and leading campaign...Senior
- ...Senior Account Director – Fundraising and Direct Mail Role Summary Our client is seeking... ..., you will be doing more than just managing accounts; you will be the primary architect... ...growth objectives while building commercial fluency and execution excellence across...Senior
- ...Senior Account Executive - State & Municipal Markets Vorbeck Materials is engineering the future of technology for first responders,... ...partner relationships. Customer Engagement & Relationship Management: Build and maintain relationships with fire service, emergency...SeniorContract workTemporary workLocal areaRelocation package
$100k - $130k
# Senior Account Executive - Oil & Gas MarketsVorbeckFull TimeseniorColumbia, Maryland, USPosted Yesterday## Role OverviewVorbeck is hiring... ...partnerships.* Customer Engagement & Relationship Management: Build and maintain relationships with EHS leaders, fire protection...SeniorFull timeTemporary workWork at officeLocal areaRemote workRelocation package- Share this job:Share Account Manager - Bay Area with a friend via e-mailOur Opening and Your ResponsibilitiesAs our Account Manager for Metter... ...and providing tailored solutions using the AutoChem product line.* Develop and execute strategic territory plans to achieve or...Temporary workWorldwideFlexible hours
$101.9k - $169.8k
Fulton Bank, N.A. is seeking an appraisal support professional to provide oversight for their appraisal review process. The role includes conducting independent reviews of appraisal reports, advising staff, and ensuring compliance with industry standards. Candidates should...SeniorRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Account Manager - Commercial Lines. Be the first to apply!
- account manager full time Columbia, MD
- local account manager Columbia, MD
- provider account manager Columbia, MD
- global account manager Columbia, MD
- oncology account manager Columbia, MD
- account manager packaging Columbia, MD
- public sector account manager Columbia, MD
- account director Columbia, MD
- client accounting manager Columbia, MD
- amazon account manager Columbia, MD

