Customer Service Rep
Worcester Manufacturing Inc
Worcester Manufacturing - - Responsibilities: Deliver exceptional customer support across government and commercial sectors via phone, ticketing, chat, and email.; Navigate secure and compliant workflows, primarily in the Government sector.; Utilize CRM and IT ticketing systems, RingCentral, Teams for data entry and order processing.; Resolve customer issues independently and process orders accurately.; Escalate complex cases and collaborate with internal teams for resolution.
Vacancy posted 9 hours ago
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