Operations Specialist

Operations Specialist

Department: Customization

Employment Type: Full Time

Location: Columbia, Missouri

Reporting To: Dustin Leonard

Description

This role facilitates the logo creation process from sales to customization. From designing/creating to digitizing and ordering necessary artwork, this position is the liaison to complete those tasks.

Requirements for success:

Customization

• Adding or updating logos to relevant sites like: Gearcor admin, P21, and Google Drive
• Properly maintain raw material inventory for customization
• Heat press logos, thread, needles, backing, etc. Review and streamline customization processes
• Order entry via the ticketing system
• How logos are uploaded and saved Maintain customization database to ensure accurate imports
• Logo files/names, logo drive, admin notes
• Oversee special projects for customization Streamline processes, update the ticketing system

Embroidery

• Responsible for the digitization of all embroidery logos
• Attain and maintain proficiency with DG16 Pulse digitization software
• Leveraging self-learning modules and Pulse online training

Heat Press

• Order customized heat press transfers from external vendor(s)
• Establish and maintain a process for inventorying all heat press transfers
• Maintain and accurately update third-party online library for all heat press transfers, using proper naming schemes, etc.

Ideal candidate qualities include:

• Adobe Illustrator
• Photoshop experience
• Other applicable graphic design software
• Ability to work in a fast-paced environment
• Creative with attention to detail
• Patience with a consistent flow of questions
• Time management
• Must be organized

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Retirement Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

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