Digital Marketing Account Specialist

Digital Marketing Account Specialist

Join a fast-growing digital marketing team supporting top automotive brands. This is a great opportunity for someone early in their career to grow into a digital strategy role while gaining hands-on experience across Google, Meta, and performance marketing.

As a Digital Marketing Account Specialist, you will play a critical role in driving client success by bridging execution and strategy. You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support.

This position is based in our Phoenix, AZ office and requires regular in-office attendance. Candidates must be local to the Phoenix area or willing to relocate.

Key Responsibilities

• Account Performance & Optimization
• Manage the day-to-day performance of assigned dealership accounts, ensuring campaigns are optimized and aligned with client goals
• Monitor pacing, performance trends, and KPIs across digital channels (Google, Meta, etc.)
• Conduct regular audits to ensure best practices are followed and identify opportunities for improvement
• Execute and recommend optimizations to improve lead volume, cost efficiency, and overall ROI
• Client Support & Communication
• Serve as a point of contact for routine client communication and performance updates
• Support and lead client calls focused on digital performance reviews, insights, and next steps
• Answer client questions and resolve issues in a timely and professional manner
• Build strong working relationships with clients while reinforcing trust and transparency
• Data Analysis & Insights
• Analyze performance data and translate findings into clear, actionable recommendations
• Identify trends, risks, and opportunities across accounts and communicate insights to clients and internal teams
• Support the development of performance recaps and reporting that tie digital marketing efforts to business outcomes
• Identify and promote additional upsold solutions that will result in incremental performance for dealer client
• Collaboration & Execution
• Collaborate with internal teams (Account Coordinators, Data, and Performance teams) to ensure seamless execution
• Maintain clear communication on account status, deliverables, and any performance risks or opportunities
• Assist in onboarding new clients and launching campaigns successfully

Who You Are

A detail-oriented problem solver who enjoys working with data and identifying opportunities for improvement

A strong communicator who can confidently interact with clients and internal teams

A proactive contributor who takes ownership of accounts and follows through on deliverables

A developing strategist who understands how digital marketing impacts dealership performance

Organized and able to manage multiple accounts and priorities effectively

Requirements

Bachelor's degree in Marketing, Advertising, Business, Communications, or related field, preferred

2+ years of experience in digital marketing, account management, or customer success

Experience with digital advertising platforms (Google Ads, Meta, etc.) preferred

Skills:

Strong analytical skills with the ability to interpret performance data and trends

Excellent communication and presentation skills