Cannabis Specialist

The Cannabis Specialist is a key support role that bridges budtending and inventory functions while contributing to marketing and operational tasks. As a knowledgeable and enthusiastic cannabis expert, the Cannabis Specialist supports product knowledge, compliance, and customer engagement while assisting with the smooth flow of inventory and marketing activities. This dynamic role ensures accurate product handling, strong customer relationships, and efficient operational support. Key Responsibilities Customer Experience & Budtending Serve as a cannabis expert, offering personalized recommendations and educating customers on safe, responsible use. Foster a welcoming, inclusive atmosphere by building strong customer relationships and promoting community engagement. Support sales initiatives and monthly deals through creative product recommendations and upselling techniques. Ensure adherence to all state and local cannabis regulations, maintaining compliance and safety at all times. Inventory & Operations Support accurate product receiving, unpacking, labeling, storage, and merchandising as needed or directed. Assist with weekly reconciliation audits in pick-and-pack and the vault to maintain accurate inventory records. Contribute to the pick-and-pack fulfillment of customer orders, ensuring accuracy and timeliness. Maintain organized workspaces to ensure cleanliness, safety, and efficiency. Assist with website QA and testing to ensure accurate product information and updates. Support marketing material setup and install around the dispensary. Assist with compiling customer contact information for the marketing database. Contribute to the creation of monthly promotions and deals. Support the development of various promotional reports, including promotion code usage and performance. Leadership & Training Assist with training activities for new hires on the Specialist Team, supporting onboarding and skill development. Educate team members on best practices for customer service, product knowledge, and inventory processes. Delivery & Additional Duties Contribute to delivery logistics as needed to ensure smooth order processing and customer satisfaction. Perform other duties as assigned by management to support overall store operations. Qualifications Minimum 21+ years of age Legally authorized to work in a cannabis dispensary in New York In-depth knowledge of various cannabis strains, products, and their effects (preferred) 1+ years of experience in retail, hospitality, inventory, or cannabis-related roles Strong organizational skills with a focus on accuracy and compliance Excellent communication and interpersonal skills, with a passion for building relationships Positive, enthusiastic attitude with a willingness to learn and grow Physical ability to lift and move products and inventory as needed Familiarity with inventory management systems and state tracking software (preferred) Competitive hourly wage starting at $18.50 - $20.50 per hour, based on experience Opportunity to be part of a growing and exciting industry A positive and supportive work environment Flexible time off Team-building activities Equal Opportunity Employer By Any Other Name is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. #J-18808-Ljbffr Push Operations