Shift Supervisor

Job Description

Job Description

Shift Supervisor 

Living Center Name Here 

Pay 

• $XX.XX–$XX.XX per hour 

• Pay based on experience and credentials 

Shifts Available 

2nd Shift Full Time 

Part-time positions available 

Benefits 

• Health, dental, and vision insurance available as outlined in the Employee Handbook  

• Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee  

• Flexible Spending Account (FSA)  

• No wage cap  

• Opportunity for advancement  

• Opportunity for picking up extra shifts   

• Paid Time Off (PTO) based on hours worked and years of service  

• Eligible for a potential 2% pay increase after 90 days based on performance   

• Annual merit increases based on performance evaluations  

• 401(k) retirement savings plan with company match (up to 50% of employee contribution, up to 6%)  

• Perfect attendance bonus  

• Paid orientation and training  

• Polo Shirt provided  

• Manager on duty 7 days a week  

• Fun staff calendar and employee engagement activities  

• OnShift Engage—Bonus pay structure  

• Low-cost meal plan--$2 per meal  

• OnShift Wallet—access to funds prior to pay day  

• Working Advantage—employee discount program  

• Employee referral Bonus—up to $1000 per referral   

• Resident referral bonus—up to $1000 per referral  

• Additional benefits as outlined in the Employee Handbook 

Position Purpose 

The Shift Supervisor leads and supports resident care staff while ensuring high-quality care is consistently delivered. This role oversees daily operations and staff performance on each shift, while ensuring all resident service plans are followed with dignity and respect. 

Qualifications 

• Must be able to read, write and carry out directions in English  

• Caregiving experience or certification preferred: Certified Nursing Assistant (CNA), Competency Evaluated Nursing Assistant (CENA), Medication Assistant (MA), or Licensed Nurse Practitioner (LPN) 

• Leadership, supervisory, and communication experienced preferred  

• Minimum of 18 years of age 

• Must successful complete the Heritage Property Management Med Tech Certification training course and pass the Med Tech test.   

• CPR Certified 

• Must be able to pass the state mandated criminal background screening and pre-employment drug screening for illegal substances 

  Essential Functions 

• Supervise resident services staff and daily care delivery 

• Ensure residents receive care per service plans  

• Complete and update resident assessments and care plans as needed or directed by a supervisor 

• Communicate with Licensed Health Care Professionals, families, and care partners regarding resident conditions, medications and treatments to ensure continuum of care  

• Responds to and leads emergency situations to ensure resident safety  

• Complete required documentation for residents, staff and visitor incidents or injuries, and notify appropriate parties 

• Perform staff performance reviews as needed (90 days, and annually) 

• Deliver staff coaching and counseling as needed  

• Assisted with Activities of Daily Living (ADLs): bathing, dressing, toileting, hygiene, mobility, dining) 

• Respond promptly to resident requests and call lights 

• Observe and report changes in residents’ condition to supervisor 

• Document care and services as directed 

• Assist residents with meals and life enrichment activities as needed  

• Train staff as assigned and as necessary to assure the goals and objectives of the living center are fulfilled <