Implementation Consultant, Payments (B2B SaaS)

Implementation Consultant

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

We are seeking a skilled Implementation Consultant to join our team and focus on our payments platform implementations. This role will be responsible for partnering with customers to understand business needs, guide financial workflow design, and support the implementation, customization, and optimization of our Momentus Enterprise financial software solutions. The ideal candidate combines strong financial and accounting knowledge with consultative problem-solving, clear communication, and ability to translate complex information into practical, effective solutions. The successful candidate will help customers adopt best practices, improve business processes, and realize exceptional value from the Momentus Enterprise Financials package.

Responsibilities

• Collaborate closely with customers to understand business requirements and recommend effective financial workflow solutions within Momentus Enterprise
• Configure Momentus Enterprise according to customer financial requirements, industry best practices, and project scope
• Provide ongoing financial workflow support and guidance for recurring customer engagements, support escalations, and customer inquiries
• Deliver training and support to customers to ensure customers understand, adopt, and receive value from the Momentus Enterprise Financials package
• Assist customers with financial reporting, including preparation of financial statements, financial analysis, and operational insights
• Build and maintain strong relationships with customers to ensure satisfaction, retention and growth
• Stay current on Momentus Enterprise financial software features and functionality to best support customer implementations and ongoing optimization
• Confidently present solutions to customer leadership and stakeholders, including directors, controllers and CFOs
• Serve as a financial subject matter expert, partnering cross-functionally with Sales, Support, Product, and other internal teams to support customer and business needs
• Consistently achieve an 80% utilization target

Requirements

• Bachelor's degree in Accounting, Finance, Computer Science, or a related field
• 1+ year of experience in financial software implementation or consulting
• Strong understanding of accounting principles, financial reporting, and business processes
• Exceptional problem-solving, communication, and interpersonal skills
• Ability to translate complex subject matter into clear, practical guidance
• Confidence presenting to clients, stakeholders, and internal departments
• Growth-oriented mindset; open to feedback and continuous improvement
• Ability to work independently and as part of a team
• Willingness to travel to client sites as required; travel is typically less than 20%