Patient Facilitator

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

Are you passionate about helping others and making patients feel cared for and supported? We're seeking a Patient Facilitator to join our team in Tyler, TX. This role is vital to ensuring patients and their families feel safe, comfortable, and respected throughout their visit.

What You'll Do

• Transport patients safely using wheelchairs, stretchers, and beds

• Assist patients in and out of vehicles and exam areas

• Support patients and families with care, comfort, and compassion

• Clean and sanitize transport equipment after each use

• Deliver lab specimens, tests, equipment, and supplies as needed

• Restock and organize patient rooms, lobbies, and nursing stations

• Ensure proper patient identification before transport

• Communicate clearly with nurses, physicians, and staff to keep care running smoothly

• Assist with room turnovers and basic facility upkeep

What We're Looking For

✅ High School Diploma or GED
✅ Current driver's license (no restrictions)
✅ 1+ year of experience as a Transporter, CNA, EMT, Medical Assistant, or Home Health Aide
✅ Strong communication and customer service skills
✅ Reliable, organized, and able to work in a fast-paced environment
✅ Flexible with scheduling (night shift/on-call as needed)
✅ Ability to read, write, and speak English

Perks & Benefits

Night shift differential pay
401(k) with company match
Additional benefits for full-time employees

✨ If you're dependable, compassionate, and ready to make a difference in patients' lives, we'd love to have you on our team. Apply today!

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.   Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.