Hotel Front Desk Clerk

Hotel Front Desk Clerk Myer Hospitality Branson, Missouri, United States About this position There is nothing more rewarding than creating moments that last a lifetime. That is exactly what you will do here! Myer Family Hotel team members bring passion and dedication to our Guests and Members every day. We pride ourselves on being a positive and family-centered workplace that supports your achievements—big or small—while providing excellent customer service to our guests. The Best Western Center Pointe, next to the Titanic Museum on the Strip, would love for you to join our team! Myer Hotels is looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $16 per hour + employee discounts Responsibilities Greet guests and owners on arrival. Check in/out guests. Take incoming calls and in-person bookings. Answer guests' questions about rates, availability, amenities, rewards programs, and special requests. Generate reservation folios and collect payments. Receive housekeeping and maintenance requests or work orders and contact the appropriate department. Prepare and consistently restock the front desk supplies, including preparing arrival packets. Sell show and attraction tickets upon request from guests through our online concierge service. Perform other duties as assigned by your leader. Qualifications Excellent time management skills, organizational skills, customer service skills, and interpersonal skills. Comfortable taking telephone calls and mitigating stressful situations. Must have graduated high school, received a GED or equivalent. Has previous experience or working knowledge of Microsoft Office and reservation management systems. At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred. About Company Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence" while "Delivering Award Winning Hospitality." What We Offer Competitive pay and benefits package. Holiday pay for specified working holidays. Hotel discounts through the employee travel program. Supportive and team-oriented work environment. Opportunities for advancement and professional growth. Salary Information $16 per hour #J-18808-Ljbffr