Badge Office Administrator

At Jefferson Lab, you’ll champion cutting‑edge science and operational excellence while shaping the future of discovery. Join us and make your mark – where excellence meets purpose, and great mindstruly matter. The good‑faith pay range for this role is $44,700 - $60,100 per year. Actual compensation may vary and may be above the posted range based on factors such as a candidate's skills, experience, education, certifications, and work location. What Your Job Will Be Like Perform a variety of activities in support of functional areas of the Safeguards and Security Program supporting the Physical Protection - DOE Security and Local Site Specific Only (LSSO) Badges, and Personnel Security sub‑programs. Provide administrative support to Jefferson Lab Badging Office operations and staff, performing the primary Registrar/Activator role for enrolling staff into the USAccess program for issuance of Homeland Security Presidential Directive 12 (HSPD‑12) compliant Personal Identity Verification (PIV) DOE Security Badges. In This Job You Will Serve as primary Registrar/Activator for Jefferson Lab staff and users for enrollment and issuance of HSPD‑12 compliant DOE security badges. Assist the Badge Office Supervisor with processing badging‑related service requests in the ServiceNow incident tracking system. Serve as a subject‑matter resource to fully resolve staff inquiries relating to the accurate processing of eQIP forms and badging requirements. Production and issuance of DOE Security and LSSO access badges. Perform administrative support duties to update and maintain websites, policies and other assigned documents. Establish and maintain filing systems, establishing work procedures and collating information. Perform various administrative support duties that involve handling, storage, transmission and disposition of sensitive information. Assist with administering the Personnel Security program – performing quality control review tasks associated with initiating background investigations for both Cleared and Uncleared staff for issuance of DOE Security Badges. Maintain positive communication and customer service relationships throughout the Lab. Experience Required: 5 or more years experience working in a high‑volume interface environment, adapting to competing priorities and multi‑tasking. Required: Experience preparing presentations and creating spreadsheets/databases. Education Required: High School Diploma. Experience And Education Exchange Education above the minimum may be substituted for experience. Knowledge, Skills, And Abilities High level of knowledge and proficiency with Microsoft Word, Excel, PowerPoint, and Adobe Acrobat. Ability to organize and prioritize in a multi‑task environment as well as to independently identify and solve problems. Ability to work to deadlines. Advance written and oral communication skills. Strong interpersonal, customer service, and troubleshooting skills. Ability to communicate effectively with people at all levels and from varying backgrounds. About Jefferson Lab Join a community with a common purpose of solving the most challenging scientific and engineering problems of our time. The Jefferson Lab campus is located in southeastern Virginia amidst a vibrant and growing technology community. A career at Jefferson Lab is more than a job. You will be part of “big science” and work alongside top scientists and engineers from around the world unlocking the secrets of our visible universe. Managed by SURATech, LLC, Thomas Jefferson National Accelerator Facility is entering an exciting period of mission growth and is seeking new team members ready to apply their skills and passion to have an impact. You could call it work, or you could call it a mission. We call it a challenge. We do things that will change the world. Benefits Medical, Dental, and Vision Care Plans Flexible Spending Accounts Paid Time‑off and Leave Programs (Paid Parental, vacation, holidays, and sick leave) 401(k) Plan – 9% Lab Contribution; 100% vested Flexible Work Arrangements (Remote & Alternate Work Schedules available) Tuition Assistance, Training and Professional Development Programs Live near the waterways of the Chesapeake Bay region with access to nearby beaches, mountains, and all major metropolitan centers on the East Coast SURATech, LLC manages and operates the Thomas Jefferson National Accelerator Facility (Jefferson Lab). SURATech is an Equal Opportunity Employer. SURATech is committed to providing reasonable accommodation for people with disabilities (unless doing so will result in an undue hardship). If you need a reasonable accommodation for any part of the employment process, please send an e‑mail to View email address on click.appcast.io or contact Human Resources by calling View phone number on click.appcast.io and selecting option 1 between 8 a.m. – 5 p.m. EST to provide the nature of your request. Employment with SURATech is conditional upon DOE approval if at any time during your employment you are participating in a Foreign Government Talent Recruitment Program or Affiliated activity. Generally, such programs/activities include any foreign‑state‑sponsored attempt to acquire U.S.-funded scientific research through programs run or funded by the government that target scientists, engineers, students, academics, researchers, and entrepreneurs of all nationalities working or educated in the United States. This includes positions or appointments, both domestic and foreign, titled academic, professional, or institutional appointments whether or not remuneration is received and whether full‑time, part‑time or voluntary. #J-18808-Ljbffr