Insurance Customer Service Specialist

Overview Pay: $17.55 - $20.00 per hour Remote Licensed Insurance Customer Service & Sales Specialist Full-Time | $17.55–$20.00/hr + Monthly Bonuses | 100% Work-from-Home Make an Impact From Home – Use Your License to Grow Your Career Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive — all from home. What You’ll Do Handle 40–50+ inbound calls per day from policyholders and potential clients. Provide support with billing, claims, policy changes, and product questions. Use consultative sales techniques to recommend tailored insurance solutions. Meet or exceed performance goals in quality, conversion, and customer satisfaction. Maintain accurate records in our CRM system. Deliver a high-quality customer experience that builds trust and loyalty. What You Need to Be Considered Active Life & Health Insurance License in one of the following states: MI, WI, IN, FL, GA, NC, SC, or TX (Applicants without a license or outside these states will not be considered) 1+ year experience in customer service, call center, or sales. Excellent verbal communication and problem-solving skills. Ability to work in a fast-paced, performance-driven environment. High-speed internet and a landline or VoIP phone (no mobile phones or hotspots) Must pass a federal background check. Must reside in an eligible state (excluding Dallas, Euless, or San Antonio) Schedule and Training Training Start Date: October 2025 Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET No weekends or evening shifts Why Join Us We’re more than just a workplace — we’re a people-first, performance-driven company that believes in recognizing talent, rewarding results, and helping our team members build meaningful careers. You’ll be supported from day one and empowered to achieve your professional goals in a collaborative remote environment. Apply Now If you’re a licensed insurance professional ready for a new challenge, a better work-life balance, and real opportunities to grow, we encourage you to apply today. Job Type: Full-time Work Location: Remote (Select U.S. States Only) Benefits Health, dental, and vision insurance Paid training and licensing Monthly performance bonuses Flexible schedule Long-term career growth opportunities 100% remote work environment #J-18808-Ljbffr