Service Advisor
$64.5k - $161.8kLithia Motors
Dealership:
L0547 Elk Grove Ford Elk Grove Ford
Experienced Service Advisor Elk Grove Ford-now proudly part of Lithia & Driveway , one of the largest automotive retailers in the nation-is seeking an Experienced Service Advisor to join our high-performing service team. If you're customer-focused, process-driven, and thrive in a fast-paced dealership environment, this is an excellent opportunity to grow your career with a company that offers stability, advancement, and industry-leading resources. What You Will Do
L0547 Elk Grove Ford Elk Grove Ford
Experienced Service Advisor Elk Grove Ford-now proudly part of Lithia & Driveway , one of the largest automotive retailers in the nation-is seeking an Experienced Service Advisor to join our high-performing service team. If you're customer-focused, process-driven, and thrive in a fast-paced dealership environment, this is an excellent opportunity to grow your career with a company that offers stability, advancement, and industry-leading resources. What You Will Do
- Serve as the primary point of contact for service customers from write-up to vehicle delivery
- Accurately document customer concerns and recommend needed maintenance and repairs
- Communicate clearly with technicians to ensure timely and quality service
- Present estimates, explain services, and gain customer approval
- Maintain high CSI scores through outstanding customer service
- Follow dealership and manufacturer processes to ensure efficiency and compliance
- Previous experience as a Service Advisor required
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Solid computer skills and experience with dealership DMS systems
- Valid driver's license and clean driving record
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Vacancy posted 3 days ago
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