Automotive Service Advisor

Job Description

Job Description

Experienced Automotive Service Advisor – Join Marianna Chevrolet GMC

Are you an experienced Automotive Service Advisor ready to take the next step in your career? Marianna Chevrolet GMC, a proud member of the Walt Massey Auto Group, is seeking a driven, customer-focused professional to join our team. This is more than just a job—it’s an opportunity to build a long-term career with a dealership that values performance, professionalism, and exceptional customer service.

As a key member of our service department, you will play a vital role in delivering a seamless and high-quality experience for every customer while supporting the efficiency and success of our service operations.

• Serve as the primary point of contact for service customers, ensuring a professional and positive experience from start to finish
• Accurately write and manage repair orders while communicating recommended services and timelines
• Coordinate workflow between customers and technicians to maximize efficiency in the service drive
• Assist in identifying vehicle concerns and recommending appropriate solutions
• Maintain strong communication with customers regarding vehicle status and service updates
• Oversee warranty and documentation processes in compliance with company and manufacturer standards
• Build and maintain strong relationships with customers to drive retention and satisfaction

• Proven experience as an Automotive Service Advisor 
• Strong track record of customer satisfaction and sales performance
• Excellent communication and interpersonal skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Professional appearance and demeanor
• Ability to work both independently and as part of a team
• Valid driver’s license with a clean driving record

• Competitive compensation based on experience and performance
• Health, dental, and vision insurance
• 401(k) with company participation
• Paid holidays and vacation time
• Ongoing training and professional development opportunities
• Supportive team environment with advancement potential

If you are a motivated, results-driven professional with a passion for delivering exceptional service, we invite you to apply today. Join Marianna Chevrolet GMC and be part of a team committed to excellence in every customer interaction.

Marianna Chevrolet GMC is an equal opportunity employer and is committed to creating an inclusive workplace for all employees.